Our Service & Support
Support services are important to the enjoyable use of any software.
Tower Systems support services include software updates, 24/7 telephone based support, group training, user meetings, online training, newsletters and other assistance. Supported users have a total care package which enables them to get true value from their IT investment.
Tower charges all users according to a common support fee. The company does not have mates rates for people who say good things about the business.
To protect our intellectual property, we have placed some of our services and advice sheets behind a password. Access to this area is restricted to Tower Systems users only. If you have lost your log in details please click on the appropriate button to have these sent to you.
Tower Systems Support is available in:
VIC - 03 9524 8000
NSW - 02 8556 1600
QLD - 07 3136 6888
SA - 08 8121 3366
WA - 08 6317 0207
NZ - 0800 444 367 (Toll Free)
Our hours are:
Monday - Friday, 7am - 6pm (AEST)
Saturday, 7.30am - 3pm (AEST)
If you need urgent support outside these hours, please call the office number, and our system will refer you to those on the after-hours support coverage.