Meet Retailer AI, Tools Calibrated For Local Independent Retail
Retailer AI is a collection of AI tools within the Tower Systems POS software solution designed for the Tower Systems retail community of local independent retailers.
Retailer AI brings together retail focussed AI serving the front counter through to the back office.
The Retailer AI tools were first released by Tower Systems in 2022 and they have been enhanced regularly since.
A typical business using our Retailer AI tools will save between 5 and 8 labour hours a week. That is a saving of between $175.00 and $280.00 a week based on a $35 an hour pay rate.
Some save more. Shane from Pets R Us at Raymond Terrace in NSW told us he saves 10 hours a week.
A rural supply business in Queensland reported saving 8 hours each week thanks to Retailer AI.
A newsagency in Victoria discovered more than $10,000 in dead stock as a result of Retailer AI and immediately understood what had to be cleared to reclaim space and capital.
The easiest time saving is from the supplier invoice AI import tools within Retailer AI. These have been tested with over 500 invoices from a range of retail channels including: garden centres, jewellers, pet shops, bookshops, toy shops, bike shops, firearms dealers, fishing and outdoors shops, music shops, newsagents, produce businesses, gift shops and more.
In August 2026, the company started trialling freshly developed embedded chat as part of the Retailer AI package. This offers retailers the ability to more easily discover business performance insights. It deals with what many local and independent retailers consider to be report exhaustion.
Tower's software development roadmap is driven by customer votes through Software Ideas. While we started the AI journey, retailers are sharing ideas we can leverage to make it even more useful.
What separates the Retailer AI suite from other AI tools pitched to retailers is that it has been made and continues to be evolved solely for local independent retailers, specialty retailers. These businesses have needs outside of those of big business retailers.
Leveraging Gemini, Claude and ChatGPT, the Retailer AI offer from Tower Systems brings the power and value of AI inside the POS software. The retailer owns their AI account and through this has complete control over their spend. Importantly, Tower Systems does not use the AI spend as a margin opportunity for the company.
It's easy to be dazzled and even confused by the hype surrounding Artificial Intelligence (AI) with so much news and social media content around the topic. Away from that noise a revolution is occurring in engaged businesses using AI to save time, reduce costs and make better business decisions sooner.
Smart AI technology with access to quality business data and knowledge and given the right prompts can be a terrific assist to local small business retailers.
Retailer AI from Tower Systems helps retailers in plenty of ways:
- Easily loading PDF and other format invoices from any supplier, converting them to an import ready electronic invoice.
- Auto reordering. In the background our AI supported POS software can track inventory and sales and generate a replenishment order ready for you to approve. Out of stock situations can cost you revenue. Let's help you avoid that, and save time.
- AI Insights Dashboard to help shop floor staff make better use of time, and better serve customers.
- AI insights on reports. Run a report and click the AI insights button for action ready insights from the report. You'll never look at a software generated report in the same way again.
- Generating product names to maximise search opportunities.
- Generating meaningful and SEO ready product descriptions to also maximise search opportunities.
- Price comparing locally, outside the business, to reveal better profit and competition opportunities.
- Generating publishing ready blog posts for products managed by the POS software, and publishing these blog posts for you if you wish.
These facilities exist today, and this list covers only some of the AI POS software capabilities we offer our customers.
Saving time, improving the quality of business decisions and speeding up decision making are three key benefits of the AI tools in our POS software already delivered. What comes next is even more enhancement and we are excited for the research and development being undertaken for this.
All of us here at Tower Systems are here for a win for local small business retailers and AI is playing a terrific role in this. It all started for us when we owned shops ourselves and wanted to deliver efficiency in them. We researched, experimented and evolved our POS software. Now, years on, we are grateful to be helping so many of our customers in this space.
If you run a local small retail business, AI is key to success in-store as well as online. Tower Systems is here to help you with this with software equipped in this area.
When looking at other POS solutions and considering your AI needs, be sure to see it first-hand. Too often there is a difference between marketing pitch and action.
We'd be grateful to demonstrate our Retailer AI software tools any time.
See for yourself, Book a demo Or, email:
