'Personal Information' is information or an opinion about an individual whose identity is apparent or can reasonably be ascertained from the information. Personal information we collect in the course of business Personal information is collected by Tower Systems when dealing with individuals, such as when you subscribe to a plan, or when you use our website. Tower Systems may collect personal information such as:
Name; Address; Email address; Telephone & Fax numbers;
Credit card numbers are not stored by Tower Systems, all credit card transactions are managed by the ANZ eGate or PIN Payment facility.
Tower Systems will collect personal information directly from you and for a specific purpose. For example, when you provide shipping and/or billing addresses, when you request to be placed on a mailing list or make an enquiry about our services, we collect your contact details so that we can provide you with the information you need.
What happens with the information?
You are not obliged to give us your personal information. However, if you choose not to provide Tower Systems with personal details, such as your name or address, the range of options available to you may be limited.
Use and disclosure of your personal information
We will only use your personal information for the purpose it was collected which is related to the product or service we provide to you, or in accordance with the Act, such as where you have consented or for a purpose for which you would reasonably expect us to use your personal information.
Your personal information may also be used;
to provide you with further information about the products and/or services you requested,
for administration purposes, including charging, billing and collecting debts, and
to promote and market other products and services of Tower Systems and TOWER ADVANTAGE LINK which we consider may be of interest to you.
In respect of promotional information, you have the opportunity to notify us that you do not wish to receive this material. We will honour your request.
Access and correct Information
We will take all reasonable steps to ensure that the personal information that we hold is accurate and up-to-date. If you wish to access any personal information that we hold about you, you are welcome to contact us and we will respond to your request within 45 days. A handling fee may be payable so that we can obtain the information you require. If you believe that any personal information collected about you is inaccurate, incomplete or out of date, you may request correction of that information by contacting us or updating your details directly through the Tower Systems website or TOWER ADVANTAGE LINK website.
Security of Information
We will take all reasonable steps to secure your personal information, and to protect it from misuse and loss, and from unauthorised access, modification or disclosure. If you are at all concerned about sending information such as credit card details over the Internet, we encourage you to contact us to make alternative arrangements. Although Tower Systems takes reasonable steps to protect personal information, the Internet is inherently insecure and so we cannot guarantee that the Tower Systems website or TOWER ADVANTAGE LINK website nor your information is 'hacker-proof'. When personal information is no longer required, reasonable steps are taken within Tower Systems to destroy or permanently de-identify the information.