What our customers say about us

We are into our fourth year of using Tower. The new major release is awesome in terms of debtor, payments, statements and credit management. It is easy to use, customisable so you can have the look and feel best suited to your business. As a landscape supply and truck company, we have been able to adapt Tower for all aspects of our business. The support staff are fantastic, quick to respond and go out of their way to resolve any issues.

Mark, Ballarat Sand and Soil. August 2021
Every small retail business is looking for the one bit of POS software that does everything and although it doesn’t exist, Retailer by Tower systems comes mighty close. The software has allowed our business to easily and effectively become an omni channel retailer. At the same time the team at Tower continue to relentlessly innovate and refine the Retailer software itself in its classic "Bricks and Mortar" capacity.

A piece of software is only as good as the backup that is provided and Tower are first rate in this area. Their team of help desk staff fix problems quickly and help is quite literally just a phone call away at the Australian based call centre. Since installing the Retailer software we have exceeded our growth targets and I see Tower as an important partner in the future growth of our business.

Jeremy Maitland, Director, We Know Pets. August 2021
Thank you for the help you’ve offered your customers this year – I think I’ve had more value for money from Tower this year than I’ve had in the 3 years I’ve been with you! The workshops you’ve been conducting are great – I’ve only attended a couple (because I always seem to get busy 2 minutes before & then forget!) but the ones I really want to see I watch in my own time after & have found them really useful. Not just that but the shared advice, suggested signage etc, is very helpful – thank you.

- Spinifex Collections, May 2020
Well done, smashing goals! All over, we are finding Retailer to be far more efficient than any other system we have used.

- Computer Shop, Gisborne. June 2020
Want to say huge thank you to your support staff, I've had some weird little challenges and Roy has been awesome. Keep up the great work Team Tower!!

- Woodside News, June 2020
We just wanted to thank the whole Tower Systems team for the new R3 update and all the support offered for the installation. We appreciate the amount of effort that goes into this kind of work and the help videos and information made it a breeze for us to update. We love the functionality of the R3 and the simplicity to customise. Thanks again for the ongoing support.

- newsXpress Yamba Fair. June 2020
We wish to express our gratitude and kindness to your team member Luke Mathieson who went beyond with patience and understanding of the position Tiffany was in helping us getting our store up and running.. Nothing was too difficult or a problem with Lukes professionalism and assistance.

- Allora Gardens, NT. July 2020
We love this system.

- John from West Side Newsagency in Port Augusta
Who knew POS software could be this easy.

- Rod from Goolwa Time and Jewellery
The Reports are fantastic!

- Leanne from Shepherd Avenue Deli in Port Lincoln
Their support has been great for our business.

- Peter from Bicycle Express, Adelaide
They’re always creating tools to help us grow our business.

- Cheryl from Kimba Welcome Mart

- Samuel Beckhore from Corner Store News Indooroopilly, QLD
Very comprehensive and easy to use. Very detailed and the more information you enter the more accurate your reports will be.

- Ben Ryan, Benjamin Ryan Jewellery
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