Specialised bike shop POS software to streamline your workshop and sales
A local bike shop often combines a technical service centre with a traditional storefront. Managing parts, whole bikes, and complex repair schedules requires more than a generic point of sale system. Tower Systems provides a comprehensive software solution designed specifically for independent bike retailers in Australia and New Zealand. Our software helps you manage every aspect of your business from a single platform.
We don't sell to big business or franchises. We thrive serving local indie retailers.
The bike industry relies on precision. Our software handles inventory at a granular level. You can easily track sales and stock using colour, size, and style parameters. This is essential for managing apparel, helmets, and frame variations. Whether you operate a single boutique or a multi-store network, the system ensures your data remains accurate and accessible.
Integrated workshop and repair management
The workshop is the heart of a successful bike shop. Our software includes a dedicated repairs module at no extra cost. You can track the progress of every job and manage technician schedules. The system also allows for seamless communication with customers. You can notify them via text or email when their bike is ready for collection. This improves transparency and builds trust with your local cycling community.
Warranty tracking is another vital feature. By recording serial numbers and purchase dates within the system, you can provide superior customer service. If a part fails or a frame requires attention, the data is available instantly. This reduces paperwork and ensures you can support your customers throughout the life of their purchase.
Advanced AI tools for smarter decisions
Tower Systems is at the forefront of retail technology. Our POS software is AI enabled with direct integrations for ChatGPT, Google Gemini, and Anthropic. These tools are built into the workflow to save you time. You can use AI to import supplier invoices automatically, eliminating manual entry errors.
Retailers use these tools to generate professional product descriptions for e-commerce. You can also tap into deep business insights to compare prices and analyse performance reports in seconds. AI helps you understand your data better, leading to smarter purchasing and staffing decisions.
Fair pricing and freedom of choice
We believe in a clean and transparent business model. You can rent our bike shop for a modest cost. Unlike many competitors, we do not act as a tax collector. We do not take a clip from your sales transactions or impose penalties if you choose a specific payment provider.
Many software companies have shifted their focus to sourcing revenue from every transaction you complete. We believe this is an avoidable tax on your hard work. At Tower Systems, you choose the EFTPOS solution that is best for your business. We focus on making better software, rather than profiting from your banking choices.
Tools to grow your business
Our software includes features designed to increase shopper frequency and basket size. You can create "Buy One, Get One" (BOGO) bundles to move stock or offer club pricing to local cycling groups. These tools help you engage with the community and reward loyalty.
The "Bring Them Back" feature allows you to target customers based on their past service or purchase history. You can remind a rider that their bike is due for a seasonal tune-up or alert them to new arrivals from their favourite brand. For customers seeking items not in stock, our special order management system makes the process simple and reliable.
Seamless connectivity and mobility
Your business is no longer confined to the four walls of your shop. With our Retailer Roam app, you can process sales anywhere, from local race meets to community events. The software also integrates with Shopify, Magento, and WooCommerce. This ensures your online store and physical shop share the same inventory data, allowing you to sell anytime.
Tower Systems is a locally based company. We are committed to the success of independent retailers. Our software evolves based on the needs of the hundreds of bike shops we are grateful to serve.
Contact Us
Australia Phone: 1300 662 957 Email:
New Zealand Phone: 0800 444 367 Email:
