Helping you make the world a happier place, one pet at a time.

Melissa loves Rosie, her cute staffy of six years, she would do anything for her, buy anything for her. We have Melissa on our staffy mailing list. She loves the care hints in our emails, the birthday card for Rosie, the staffy calendars – she bought two – the staffy card and our suggested playtime toys.

Melissa also loves that by shopping with us for food and treats for Rosie she gets to nominate a local animal shelter that her purchases raise funds for.

VIC / SA / WA
Tim Batt 0401 833 917
NSW / ACT / TAS
Nathan Morrison 0417 568 148
QLD / NT
Justin Randall 0434 365 789

Best of all, Melissa loves that we help her keep Rosie healthy with reminders on worming and flea treatment, based on when she last purchased.

While for sure this is business for us, we know that helping pet lovers nurture and love those they serve is good for our business. We know, too, that happy pets and happy pet lovers make for a happier world.

Local pet stores are unique businesses, with tough big business competitors and an ever-growing online challenge.

The Tower Systems pet shops software is designed, developed and supported here in Australia. We only sell to independent local pet businesses. We believe in small business!

Our software is loaded with facilities developed specifically for pet stores. These are facilities you will not see in regular, often cheaper, POS software. The facilities continue to evolve, too, based on suggestions from people like you.

There is more to this software than the marketing described above. For example, we make managing catalogues easy. You can load the offers and have them run for the date / time range you select. In fact, the catalogue tools are quite powerful, allowing considerably more flexibility that you might be used to from the old-school approach to catalogues.

Another way we help maximise sales is with an instant loyalty reward. This is particularly useful where you see shoppers infrequently. Using rules you control, a receipt can include a voucher offering an amount off the next purchase.

An average 19% redemption rate for the vouchers with a third redeemed the day of purchase. Male shoppers are far more likely to redeem the day of purchase.

The instant loyalty reward can also work with a point based program for more regular shoppers too, helping them spend more with you.

Our pet shop software also offers:

  • Marketing based on pet birthdays and other anniversaries.
  • Group discounts, where members of a local group loyal to you save money.
  • Easy loading of electronic invoices from your suppliers.
  • Linking to a website for online sales.
  • Linking to Xero to cut bookkeeping and external accounting costs.
  • Rewarding loyal shoppers with points and / or cash off their next purchase.

See the software live. Contact us for an obligation free demonstration:

This software is affordable. You can purchase the software outright, lease it or rent it. You can use it in your business loaded on local computers or in the cloud. How you purchase and access the software is 100% up to you.

Supported by humans, in Australia. Our help desk is in Hawthorn, Victoria. Everyone who works on the help desk has experience in retail. To access the help desk you can call, email, post a Facebook message Tweet or text us.

Training is personal. We come to your business and train you in the software. The training is tailored to your specific needs. Like I said, training is personal. Long after we install, you have access to one on one training, at no additional cost.

I stand behind what we sell. I own Tower Systems. My mobile number is 0418 321 338. Every one of our customers has access to this. I share it with you to show that I am accessible, any time.


Appointments

Appointments

Customers can book online. Easily manage resources and people. SMS notifications.

Webstore

Webstore

Direct integration with Magento and flexible options for other e-commerce platforms.

Stock Management

Stock Management

Order, reorder, stocktake and manage stock levels with ease.

Laybys

Laybys

Powerful layby utilities empower customers for bigger spends.

Supplier Connections

Supplier Connections

Import electronic invoices thanks to our ongoing supplier relationships.

Microchipping

Microchipping

Add, edit and track pet microchip details over time.

Care Instructions

Care Instructions

Print pet care notes and reminders directly on customer receipts./p>

Customer Loyalty

Customer Loyalty

Use gift and loyalty cards, discount vouchers or connect to leading national offerings.

Targeted Marketing

Targeted Marketing

Use customer data and history to market to existing and future customers through SMS and email.

Catalogues and Promotions

Catalogues and Promotions

Customise sales promotions and discounts by date, department, category, stock and more.

Smart Reporting

Smart Reporting

Use a suite of insightful business intelligence reports to help you make the right decisions sooner.

Designer Receipts

Designer Receipts

Fully customised with drag and drop ease to ensure your branding is consistent.

Accounting Integration

Accounting Integration

Integrate your system with leading accounting and other technologies such as Xero, MYOB and PayPal.

Multi-Location

Multi-Location

Manage multiple stores and brands seamlessly with consistent business choices from one location.

Talk to one of our product specialists about your software, organise an obligation free demonstration.

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