Founded in 1981 by Mark Fletcher Tower Systems helps small and independent retailers run more successful, valuable and enjoyable businesses. We serve more than 3,500 retail businesses in Australia, New Zealand, and the Pacific Islands from our head office in Melbourne, Australia and through our team located around Australia and New Zealand.

While Tower Systems offers POS services for all retailers, our core business is the provision of specialist software packages for fishing and outdoors businesses, bike shops, jewellers, gift shops, newsagents, pet shops, garden centres, firearms shops, health and nutrition businesses, bike shops and toy shops.

Our team members have terrific retail experience and our software is informed by what happens in real world business - not from what happens behind a desk.

The company's strong management infrastructure champions the small business, independent culture of Tower Systems. Use the sidebar on the left to find out more.

LEADERSHIP TEAM.

CEO

Mark Fletcher.

The founder of the company and active today as an engaged CEO. With a programming background and years of sales, marketing and retail experience, Mark has a broad skill set that is ideal for serving small business retailers. mark@towersystems.com.au.

COO

Gavin Williams.

From an engineering background, Gavin is the architecture expert for the Tower software today and the next generation. His early life working in the family retail business has provided an excellent basis for his commitment today to small business retailers. gavin@towersystems.com.au.

SOFTWARE DEVELOPMENT MANAGER

Luke Matheson.

Having worked with the company in software installation and training for many years, Luke brings deep knowledge across multiple retail channels to the management of the development team a user focus second to none. This is reflected in the usability of the software. lukem@towersystems.com.au.

SALES

Our sales team is a genuine ensemble, made of up of people who have advanced through our technical ranks into sales roles in the business, bringing with them terrific knowledge and a passion for small business retail sales@towersystems.com.au.

Tim Batt and Justin Randall are specialty retail experts thanks to years of experience serving local small business retailers, providing them with advice and assistance in settling on POS software for their businesses. They are not your usual sales people. They value their reputation and will provide thoughtful advice every time.

FRONT LINE

Natasha Assetta is our front line, answering the phone, handling admin matters and providing a triage service for our customers. Tash's commitment to helping our customers is focussed. By providing human driven customer service from the first contact is key to customer joy.

Tash is backed by a team of help desk professionals who talk with customers, providing help, training and support - to help them meet business goals through our software.

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