POS software built for homewares shops
Tower Systems makes POS software for independent homewares shops in Australia and New Zealand. It sells gift cards, tracks special orders, builds bundles and hampers, and manages stock by colour, size and style. The Insights Dashboard flags slow sellers and dead stock, and online integrations keep shop and website stock in step.
Running a homewares shop means keeping a lot of moving parts in step. The same cushion comes in six colours, a new range lands just as last season's is winding down, and half your customers are buying for someone else. Tower Systems software is built to keep all of that under control, so you can spend more time on the shop floor and less time chasing numbers.
At the counter, every colour, size and style is tracked on its own, so you know exactly what's selling and what to reorder. Gift cards, gift receipts, lay-by and special orders are built in. When a customer wants a hamper or gift set, you can make one from stock already on the shelf. Supplier invoices load automatically, and any price changes come to you for approval first.
Behind the counter, the Insights Dashboard shows you which lines are slowing down before they turn into dead stock, and which pieces sell best around Mother's Day and Christmas. Your Shopify or other online store stays in step with the shop. Loyalty, receipt vouchers and targeted offers help bring customers back for the next room they're refreshing.
Can I track stock by colour, size and style?
Yes. Each variation is tracked on its own, so you know which colourways sell and reorders are accurate. Product lookup works by barcode, part description or brand.
How does the software find slow sellers and dead stock?
The Insights Dashboard, included in every plan, flags slow sellers and dead stock before they tie up more cash. Reports compare sales across any two periods, rank supplier performance and show which items sell together. You can also see which lines perform best at times such as Mother's Day or Christmas, which helps plan the next order.
Can I sell gift cards and build hampers?
Yes. Gift cards and gift receipts are built in. Several items can be put together to create a new product, such as a hamper or gift set, and each component comes off stock when it sells.
Can I take special orders and lay-bys?
Yes. A special order is captured against the customer, with a deposit if one is taken, and the customer is told by SMS or email when the item is ready. Lay-by and buy now, pay later make larger pieces easier to buy.
Does it keep my website and shop stock in step?
Yes. Tower Systems connects to Shopify through Shopify Link, and also to BigCommerce, WooCommerce and Magento. An in-store sale reduces online stock, an online sale reduces in-store stock, and click-and-collect orders arrive as a normal sale.
Can I load supplier invoices without typing them?
Yes. Embedded AI tools read emailed, PDF and electronic supplier invoices and bring cost prices, retail prices, quantities and product codes into the stock file. Price changes are flagged for approval before they take effect.
How do I bring customers back?
Loyalty is included in every plan. And, you choose the approach to loyalty that works for you – points or dollars off. Receipts can carry a discount voucher based on the customer’s spend, and customer profiles can hold special dates and preferences. Targeted SMS or email offers go to customers based on what they have bought before, and every message is opt-in.
What AI tools are included?
Every plan includes the Insights Dashboard, which uses AI to explain what is selling, what is not and which lines are tying up cash. Direct integrations with ChatGPT, Google Gemini and Claude are included on the Advanced and Ultimate plans. They help write product descriptions for your website and social media, and compare pricing.
You control your own AI settings, including whether your data is used to train AI.
What does it cost?
Please check the Tower pricing page for current pricing. The pricing page at sets out current plans and what facilities each includes. You can see the pricing immediately – without sharing any of your details.
Tower Systems charges no fee per transaction, you choose your own EFTPOS provider, and there is no lock-in contract. The software runs on your own computers or in the cloud, you choose.
Who supports me?
Help desk support comes from people based in Australia and New Zealand. The help desk is open Monday to Friday 7am to 6pm and Saturday 7.30am to 3pm Melbourne time, with after-hours cover by mobile. A chatbot and knowledge base are available at any time.
Where the software fits
Tower Systems serves independent homewares shops, including those that combine homewares with gifts. If gifts are the larger part of your range, see our gift shop software page.
FAQ
- Can I track homewares stock by colour, size and style?
Yes. Each variation is tracked on its own. - Can I find slow-moving and dead stock?
Yes. Stock can be managed by colour, size and style. - Can I load supplier invoices automatically?
Yes. The Insights Dashboard, included in every plan, flags slow sellers and dead stock. - Can I sell gift cards?
Yes. - Can I build hampers and gift sets from existing stock?
Yes. Each component comes off stock when the hamper sells. - Can I manage special orders for customers?
Yes. The customer is told by SMS or email when the item is ready. - Can I transfer data from my current software?
Yes. We ask to see your data first so we can confirm this for you. - Does the software integrate with Xero, Shopify, BigCommerce and WooCommerce?
Yes. Xero connects through Xero Link at no extra cost, and the online integrations keep shop and website stock in step. - Is there a fee per transaction?
No. Tower Systems does not charge a fee per transaction, and you choose your own EFTPOS provider. - Do you use an offshore help desk?
No. All help desk support is provided by people based in Australia and New Zealand.
See it running in a homeware shop
Book a one-on-one demonstration. There is no cost and no obligation.
Email sales@towersystems.com.au or call 1300 662 957 in Australia and 0800 444 367 in New Zealand.
