What is Retailer Roam?
Retailer Roam is a tablet app-based POS extension to the Tower Systems Retailer POS software. The app runs on Apple iPad and Android based tablets. It can run connected over WiFi or any other network. It can also run disconnected, syncing when connected again to a network at a later time.
Retailer Roam is designed to help retailers better manage buy times without the need to install considerable hardware as well as to transact business away from the counter, from an outpost or from a vehicle some distance from the shop.
As the name suggests Retailer Roam enables the business to roam to transact sales. You can accept cash, EFTPOS (Tyro Integration), Invoice an account or create a LayBy. Selling is through a screen designed specifically for Retailer Roam and the devices on which it would be run.
Retailer Roam is also a tool that allows for stocktaking and stock ordering, saving you valuable time in the business.
Is this Retailer for the cloud?
Sort of. We have many customers running all the facilities of our Retailer POS software in the cloud now. That is different to Roam, it works well. Roam is a new product, an add-on to Retailer to provide some popular facilities for roaming access.
How does it work?
Retailer Roam utilises the Tower Systems developed and proprietary secure TA LINK platform to synchronise with Retailer store level data. That is, stock in your Retailer software can be sold through Retailer Roam.
Behind the scenes, seamlessly, data is synchronised in 3 phases.
- Phase One is an initial transfer that contains the base stock. This is done on start-up. It sets Retailer Roam up to be able to sell.
- Phase Two is to receive product updates – on hand levels or pricing changes.
- Phase Three is to send sales and customer, inventory and sales data to Retailer. Sales data is identified by each Roam terminal, allowing you to view the terminal sales.
Sales (Phase 3) will be stored in a ‘Queue’ on the device, which will be cleared periodically to sync sales with the Roam server (and then sent to Retailer). There is an option to force a sale to be sent to Retailer again (incase it was missed for whatever reason).
Does Retailer Roam require an internet connection?
Yes and No. You will need an internet connection to install the app and to obtain the base Retailer data.
If the location you’re selling from does not have internet connectivity you can still use the device, however, you will not receive any product updates or send sales back until the connection is re-established.
There is an ‘Offline Mode’ that can be turned on in settings for a smoother no-internet-connection experience. While in this mode the user will be limited to completing sales with what data has already been pre-loaded on the device. No API calls can be made in this mode, and sales will be stored locally until they can be synced.
There is an option to download all stock-data on the device; so, it can be used offline.
What can Retailer Roam do?
Retailer Roam can do:
- Cash/EFTPOS Sales
- Invoice Sales
- Create a LayBy
- Sell stock with Serial Numbers
- Loyalty Point Redemption & Acrrual
- Customised POS Screens
- Basic End of Shift
- Integrated EFTPOS
Retailer Roam is a new product, as such, it will continue to evolve over time with features being added. You can submit software idea's for Roam through our software idea's page.
How much does Retailer Roam cost?
Each Retailer Roam terminal costs $30 per 30 days, or $299 for a year in advance. You will also need to maintain your Tower Advantage support coverage to continue using the device.
What are the minimum requirements for Retailer Roam to run?
Retailer Roam requires iOS 12 or later for iPads and Android 6.0 or later for Android Tablets.
Roam may work on earlier versions of both operating systems, however it is untested and therefore unsupported.
How do I sign up?
You can sign up online HERE. This is the only way to sign up. This is because you choose your subscription period and manage this yourself.
Please email firstname.lastname@example.org or give us a call with your questions and one of our staff will get back to you.