What We Do
Tower Systems builds POS software for local, independent retailers across Australia and New Zealand. We started in 1981 and today build solutions for today, and tomorrow. Our software is Australian made and supported.
In November 2024, the business was acquired by Vela APX, a division of Constellation Software (TSX: CSU). Nothing changed in how we operate. Same team, same focus.
We make what we sell. We train our customers in how to use it. We support them ourselves — no call centres, no outsourcing. Just our own team, based across Australia and New Zealand, backed by an online knowledge base and a 24/7 ChatBot.
Our focus is small business specialty retail. Independent stores. No chains, no franchises. We are good at one-on-one engagement with independent retailers, and that is all we do.
We are also straight with people. If we do not think our software is the right fit for your business, we will say so.
We build software for retailers in these channels:
Farm supply / stockfeed / produce businesses, local hardware stores, gift shops, garden centres, bike shops, toy shops, bookshops, jewellers, pet shops, Asian grocery businesses, music shops, outdoors and fishing stores, sewing shops, health food shops, pool and pump suppliers, fashion and apparel, antique shops, game shops, computer shops, charity and op. shops, and more.
Our geographic focus is Australia and New Zealand, with particular strength in rural, regional, and high street businesses — retailers who want a supplier that knows their industry and picks up the phone.
The software
Beyond core POS, our platform covers multistore management, loyalty programmes, gift cards, self-checkout, repairs, secondhand goods, eCommerce integrations with Shopify, WooCommerce, BigCommerce and Magento, and accounting links including Xero. It is one platform, built deep for specialty retail.
ChatBot
Our customers have access to a ChatBot trained exclusively on Tower Systems software. It provides support in 40+ languages, 24 hours a day, seven days a week. It handles the questions that do not need a human — freeing our team for the conversations that do.
Profitable businesses. Supported people.
A thriving retail business is good for its owners, its staff, and its community. That is what we are here for.
Contacting us
Sales (Australia): 1300 662 957
Sales (New Zealand): 0800 444 367
Sales email:
Support: 03 9524 80007
Support email:
