POS software built for independent beauty retailers
Beauty retail is personal. It can be complex too, requiring something more than basic cash register replacing software.
Customers come in for guidance on skin, hair, fragrance, colour and self-care. They stay loyal to the shops that remember them, that get their orders right, and that treat their preferences with care.
Tower Systems provides POS software built for independent beauty retailers in Australia and New Zealand.
The software is designed to make daily selling easy, to keep stock accurate across a wide and changing range, and to help you build real relationships with the customers who make your business what it is.
The focus is software. There is no management fee. Software rental is month to month, with no lock-in contract.
Easy selling at the counter
A busy beauty counter needs a POS that stays out of the way. The Tower Systems interface is fast and simple. Staff can be productive on their first day. It’s easy, and accurate.
Product lookup handles barcodes, scanning, part descriptions or brand searches. Split payments, layby, refunds, exchanges and gift receipts are all one-touch. Sales can be suspended mid-transaction and picked up again on any terminal. Discounts, price overrides and staff-approved refunds are tracked against the user who processed them.
Special customer orders, tracked from start to finish
Not every product is on the shelf. A customer might request a fragrance line you do not usually carry, a specific shade in a colour range, or a professional-grade tool that ships in from the supplier.
Tower Systems handles special customer orders end to end. You capture the request against the customer's profile, mark the deposit if one is taken, place the order with the supplier through the same system, and receive the customer notification when the item is ready to collect. Nothing falls through the cracks, and staff on any shift can see the status of every open order.
Easy loading of supplier invoices, powered by AI
Beauty retail typically means many suppliers, frequent deliveries and long invoices. Manual data entry is slow, and mistakes on cost prices erode margin without anyone noticing.
Tower Systems reads supplier invoices with embedded AI tools. Emailed invoices, PDF invoices and electronic invoices are imported directly into the software. Cost prices, retail prices, quantities and product codes flow through to your stock file automatically. Staff review what has landed on screen rather than typing it by hand.
The same tools update descriptions, categories and images where they are missing, and flag price changes for approval before they take effect.
Create your own products from bulk purchases
Beauty retailers often buy in bulk and sell in retail units. A litre of a professional treatment might sell in 100 ml bottles at the counter. A large box of decants, gift bags or samples might make up 40 individual retail items.
Tower Systems supports this properly. Bulk stock arrives as one product. A single action in the software breaks it into a finished product with its own barcode, description, retail price and margin. The system tracks the conversion, so your stock file, your cost of goods and your gross profit stay accurate. This works for repacking, decanting, kit-building, hampers and gift sets.
Club pricing for loyalty, professionals and community groups
Beauty retailers often serve mixed audiences — walk-in customers, VIP members, salons, makeup artists and local groups. Each may deserve a different price.
Club pricing in Tower Systems lets you set a discounted price, or a discount percentage, for a defined group of customers. Members receive their price automatically at the counter, without staff having to remember the rule. You can run several clubs at once, a VIP tier, a professional trade tier, and a community partner tier, each with its own products and rules.
Customer accounts and account trading
For salons, spas, mobile therapists and professional customers, on-account trading is often expected. Tower Systems supports customer accounts with credit limits, statements, aged balances and payment allocation. Accounts can be settled at the counter, online or against invoices sent by email. The software prints and emails statements, and Xero integration keeps the accounting side clean.
Customer marketing profiles that respect your shoppers
Personal service is what keeps beauty customers coming back. The software records what each customer buys, when they buy it, and what they have asked about. Preferences, skin type notes, favourite brands, allergy flags and important dates all live against the customer profile.
Marketing profiles can be used to build targeted contact lists — customers who bought a specific brand in the last 90 days, customers whose repurchase cycle is due, or customers who match a new range you have just brought in. Contact by SMS or email is built in. Every message is opt-in, and every customer can update their preferences at any time.
Easy selling online, through Shopify
An independent beauty retailer needs an online presence that matches the shop, not one that fights it. Tower Systems integrates directly with Shopify through Shopify Link. Products, prices, images, categories and stock levels are shared between the shop floor and the website in real time.
A sale in-store reduces the online stock. A sale online reduces the in-store stock. Click-and-collect orders arrive as a normal sale, ready for pickup. New products created in Tower Systems flow through to Shopify with their descriptions, tags and images. There is no double entry, and there is no gap between what the customer sees online and what is actually on the shelf.
The same integration is available for BigCommerce, WooCommerce and Magento for retailers who prefer those platforms.
Easy accounting, thanks to Xero integration
Bookkeeping should not eat your evenings. Tower Systems connects to Xero through Xero Link. Daily sales totals, GST, payment types, customer account balances, supplier invoices and stock adjustments all flow through to Xero automatically.
Your accountant receives a clean, reconciled feed. You spend less time at the keyboard and more time with your customers. If you use MYOB or QuickBooks, the Accounting Link product handles those too.
Embedded AI and real business insight
Every important report in the software has an AI insights button. One click produces a plain-English commentary on what the report shows — what sold, what did not, which brands are trending, which lines are tying up cash on the shelf. Retailers who found reports a chore now use them daily.
Popular reports for beauty retail include sales comparison across any two periods, supplier performance, dead stock, missed opportunities, basket analysis and racked sales.
Local support from a team that knows retail
Support is included in the monthly rental. The help desk is based in Australia. There is a chatbot for immediate answers, a large knowledge base, a video training library, live customer training sessions with Q&A, and a private Facebook community. Feature requests go through Software Ideas, where customers vote on what is built next.
See it running in a beauty shop
Book a one-on-one demonstration. There is no cost and no obligation.
Email sales@towersystems.com.au or call 1300 662 957 in Australia and 0800 444 367 in New Zealand.
