Who We Are

Founded over thirty years ago by Mark Fletcher, who still owns the company, Tower Systems helps small and independent retailers unleash the potential of their own businesses.  We currently serve close to 3,000 retail businesses in Australia, New Zealand, Fiji, Papua New Guinea and Asia with offices in Melbourne, Sydney, Brisbane, Adelaide and Hong Kong.

While Tower Systems offers POS services for all retailers, our core business is the provision of specialist software packages for gift shops, newsagents, jewellers, pet shops, garden centres, firearms shops, adult shops, bike shops and toy shops.  We are the leading Australian company supporting these markets and our software is directly developed for their unique needs.

Tower Systems understands these needs because it owns and manages its own thriving retail businesses.  Our staff have retail experience and our software is informed by what happens in real world business - not from what happens behind a desk.

The company's strong management infrastructure champions the small business, independent culture of Tower Systems.  Use the sidebar on the left to find out more.

LEADERSHIP TEAM.

CEO

The founder of the company and active today as an engaged CEO. With a programming background and years of sales, marketing and retail experience, Mark has a broad skill set that is ideal for serving small business retailers. mark@towersystems.com.au.

COO

From an engineering background, Gavin is the the architecture expert for the Tower software today and the next generation. His early life working in the family retail business has provided an excellent basis for his commitment today to small business retailers. gavin@towersystems.com.au.

MARKETING MANAGER

With a photography and design degree from RMIT and many years of on the ground retail experience using the Tower software, Laura brings a visual aesthetic to the Tower products that take them beyond the usual for small business software. laura@towersystems.com.au.

SOFTWARE DEVELOPMENT MANAGER

Having worked with the company in software installation and training, sales, retail management and elsewhere, Ben brings to the management of the development team a user focus second to none. This is reflected in the usability of the software. ben@towersystems.com.au.

SALES

Our sales team is a genuine ensemble, made of up of people who have advanced through our technical ranks into sales roles in the business, bringing with them terrific knowledge and a passion for small business retail sales@towersystems.com.au.