Testimonials

As a small rural supplies store in Queensland, we've recently started using AI Imports for processing invoices, and I can't thank Michael at Tower enough for his support!

The time savings, 8 hours a week, for our small business have been incredible! While it doesn't process every single invoice, it handles the majority of them and has made a huge difference to our day-to-day operations where invoices are concerned!

If you've been thinking about giving it a try, but aren't sure, I'd highly recommend having a chat with the team! Thank you so much again!

— Tara & Cody. June 2026.

Our transition to Tower Systems has been smooth with plenty of training and support when needed.  Highly recommend!

— Mel, McLaren Vale Garden Centre. May 2026.

This is the easiest POS system I have ever used, anything I asked of it it can do! Their online help is amazing and so are the team if you can't resolve the issue thru the chat. Highly recommend for any business.

— The Bookshop Pahiatua. April 2026.

We've been using Tower Systems for over 18 years in our business. We purchased a traditional newsagency back in 2006 and with the help of the team at Tower Systems have diversified to a modern non-traditional store. Tower Systems have been integral in this process. We couldn't recommend them enough from the team at Wattle Bee Next Mount Morgan.

— Kerrilyn Page, Wattle bee next, Mount Morgan, QLD. July 2025.

We would like to thank all the tower help desk people for their friendly and efficient service. The team never make us feel like we have wasted their time and they always seem to come up with a solution. Today Michael really went above and beyond.

— Sheryl Muscat. April 2025.

We are into our fourth year of using Tower. The new major release is awesome in terms of debtor, payments, statements and credit management. It is easy to use, customisable so you can have the look and feel best suited to your business. As a landscape supply and truck company, we have been able to adapt Tower for all aspects of our business. The support staff are fantastic, quick to respond and go out of their way to resolve any issues.

— Mark, Ballarat Sand and Soil. August 2021.

Every small retail business is looking for the one bit of POS software that does everything and although it doesn't exist, Retailer by Tower Systems comes mighty close. The software has allowed our business to easily and effectively become an omni-channel retailer. At the same time the team at Tower continue to relentlessly innovate and refine the software. A piece of software is only as good as the backup that is provided and Tower are first rate in this area. Their help desk staff fix problems quickly and help is just a phone call away. Since installing the Retailer software we have exceeded our growth targets and I see Tower as an important partner in the future growth of our business.

— Jeremy Maitland, Director, We Know Pets. August 2021.

Thank you for the help you've offered your customers this year. I think I've had more value for money from Tower this year than I've had in the three years I've been with you. The workshops are great and the shared advice and suggested signage is very helpful.

— Spinifex Collections. May 2020.

All over, we are finding Retailer to be far more efficient than any other system we have used.

— Computer Shop, Gisborne. June 2020.

Want to say a huge thank you to your support staff. I've had some weird little challenges and Roy has been awesome. Keep up the great work, Team Tower.

— Woodside News. June 2020

We just wanted to thank the whole Tower Systems team for the R3 update and all the support offered during installation. We appreciate the effort that goes into this kind of work and the help videos made it a breeze. We love the functionality and the simplicity to customise.

— newsXpress Yamba Fair. June 2020.

We wish to express our gratitude to your team member Luke Mathieson, who went above and beyond with patience and understanding. Nothing was too difficult or a problem with Luke's professionalism and assistance.

— Allora Gardens. July 2020.

We love this system.

— John, West Side Newsagency, Port Augusta.

Who knew POS software could be this easy.

— Rod, Goolwa Time and Jewellery.

The reports are fantastic.

— Leanne, Shepherd Avenue Deli, Port Lincoln.

Their support has been great for our business.

— Peter, Bicycle Express, Adelaide.

They're always creating tools to help us grow our business.

— Cheryl, Kimba Welcome Mart.

Easy to use software. Great support.

— Samuel Beckhore, Corner Store News, Indooroopilly QLD.

Very comprehensive and easy to use. The more information you enter, the more accurate your reports will be.

— Ben Ryan, Benjamin Ryan Jewellery.

We put off building our website for longer than we should have. Once we finally took the step, Christina and the Tower team made it so easy — we only wish we'd done it sooner.

Sharon

I unreservedly recommend Christina. Her work is top-tier. She has gone above and beyond making our website the amazing product it is. She made our complex website seem easy, answered our questions without making me feel silly. I cannot speak highly enough of her.

Nicole, Charlton's Fishing, charltonsfishing.com.au  

The development of the website for our business was a huge step for us, and Christina and the Tower team made this process quite straightforward despite it being such a complex one. They took the time to teach us as much as they could about the ongoing management of the website, and we have been really happy with the final product. Since our website launched, we have continued to learn a lot about how to evolve and develop the website to continue to meet our customer needs.

Sophie, Bluey's Hunting & Fishing, blueyshuntingandfishing.com.au  

As an 81-year-old, Christina was able to set me up with great patience and skill. Nine months later, while we are not breaking records, we have a functioning online presence.

Rod, Bingara Newsagency, rodneysrelics.com.au  

Christina is very calm, patient, and professional. She needed to be with a luddite like me.

Phil, newsXpress Silver Sands, harmonygiftco.com.au