POS Software for Tracking Serial Numbers
Serial number tracking is built into Tower Systems POS software. No add-ons. No extra cost. It works from day one. This is a differentiating tool in our POS software.
Retailers across several specialty channels use it: jewellers, bike shops, pet shops, pool maintenance businesses, firearms dealers, and appliance retailers. Each has different reasons to track serial numbers, but the tool handles all of them.
You control when tracking happens. Some businesses record serial numbers on arrival. Others capture them at the point of sale. Some do both. The software supports whichever workflow fits your operation.
Serial numbers print on customer receipts. That matters when a customer needs to make an insurance or theft claim — having the number on their receipt makes the process far simpler. It also supports longer-term service history tracking. If a customer returns an item for repair or service, the serial number ties their history together. That kind of record-keeping is harder to do without software built for it.
Pet shops use the same tools to track microchip numbers. A microchip number is, in effect, a serial number — and the software treats it that way. Pet owners appreciate having that detail recorded and accessible.
Because Tower Systems serves multiple local specialty retail channels, improvements requested in one channel often benefit others. That cross-channel development history is part of why the serial number tracking is as capable as it is.
The tools are part of the core software. They are available to all customers, across all supported retail types, without any additional fee. They were developed in consultation with retailers who need to track product serial numbers.
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