Software made for small business music instrument shops
Local music shops sell instruments; supporting students, professional musicians, and local schools. Managing a mix of high-value hardware, delicate accessories, technical services and, sometimes, tutor services requires a specialised retail system.
Tower Systems offers locally made and supported music shop POS software solution built for independent retailers in Australia and New Zealand.
Our technology helps you manage everything from guitar setups to school accounts from a single platform.
Precision tracking for instruments and repairs
High-value instruments require professional management. Our software includes serial number tracking, which is essential for managing warranties, insurance claims, and service histories. Whether you are selling a premium saxophone or a vintage electric guitar, you can maintain accurate records for every unique item in your inventory.
If your shop provides technical services, our integrated repair management is a vital tool. You can track repairs from the moment an instrument arrives, recording parts used and labour hours invested. The system allows you to notify customers automatically when their instrument is ready for collection. This professional approach builds trust and ensures your workshop remains a profitable part of the business.
Supporting teachers, schools, and music clubs
Independent music shops often act as the primary supplier for local educators and organisations. Our software makes it easy to manage group pricing for schools, music teachers, and local clubs. You can set specific pricing rules that apply automatically to these members, making it easy to attract and service these high-volume accounts.
To nurture a higher spend per visit, the system allows you to bundle products. You can package an instrument with a case, stand, and cleaning kit for a single price. This provides a convenient solution for beginners while making it more difficult for customers to make direct price comparisons on individual components online.
Advanced AI and automated efficiency
Tower Systems is at the forefront of retail innovation. Our POS software is AI-enabled with direct integrations for ChatGPT, Google Gemini, and Anthropic. Retailers use these embedded AI tools to import supplier invoices automatically, saving hours of manual data entry.
The AI also helps you generate professional and engaging product descriptions for your online store. You can tap into deep business performance insights to compare prices and analyse complex reports in seconds. These tools help you understand your sales data better, leading to smarter purchasing decisions and more efficient stock management.
Connected retail and flexible payment options
Your music shop can reach customers far beyond your local area. Our software integrates seamlessly with Shopify, BigCommerce, and WooCommerce, ensuring your in-store and online inventory levels remain perfectly synchronised. For your back-office needs, we provide a direct link to Xero for transparent and time-saving accounting.
We believe in providing flexibility for your finances. We offer low-cost and no-cost EFTPOS options, allowing you to choose the payment structure that best suits your margins. You can also market to your regulars based on their past purchase history, ensuring your promotions for new arrivals or sheet music are always relevant to their interests.
Tower Systems is committed to helping independent music shops thrive. Our Australian-made software continues to evolve based on the feedback of the local retailers we are grateful to serve.
Contact Us
Australia Phone: 1300 662 957 Email:
New Zealand Phone: 0800 444 367 Email:
