Software for mobility scooter businesses helps these unique businesses thrive
Operating a healthcare equipment or mobility scooter shop involves managing high-value assets and essential maintenance services. Your customers rely on these products for their daily independence, making precision and reliability vital.
Our software is designed to handle plenty in a mobility scooter business from sales to workshop management to automated compliance and serial number tracking.
Precision tracking for serial numbers and high-value stock
Our software includes serial number tracking that begins at the moment of arrival. You can record serial numbers when processing supplier invoices, allowing you to track the history of every unique unit from your warehouse to the customer.
The system also helps you manage your showroom floor effectively. It displays arrival dates for each serial-numbered item, helping you identify and sell older stock first. This level of granularity ensures your inventory records are always accurate and provides a reliable foundation for future warranty claims and insurance purposes.
Comprehensive workshop and repair management
Our software for mobility scooter businesses includes a dedicated repairs module designed for both one-off repairs and scheduled servicing. Adding a new job is simple, allowing you to capture customer details, technician instructions, and quote amounts in seconds.
If a customer has purchased their scooter from you previously, the system automatically retrieves their historical data. You can select the specific item being worked on to bring across its serial number and technical specifications. For common tasks like a "scooter service," you can create templates that include predefined checklists, such as battery tests, tyre checks, and seat tests. This ensures your technicians follow a consistent process and your customers receive a clear, professional job card detailing the work performed.
Smart tools for automated efficiency and AI
Our POS software is AI-enabled with direct integrations for ChatGPT, Google Gemini, and Anthropic. These tools are built into your daily workflow to save you time. Retailers use our AI import feature to process PDF supplier invoices automatically, eliminating hours of manual data entry for new stock.
Our AI tools also assist with product discovery and online marketing. The software includes a barcode lookup integration that cross-references an online database of over a billion items to pull descriptions and images automatically.
You can use AI to generate professional product descriptions and scheduled blog posts for your website, ensuring your business remains visible and competitive online.
Targeted loyalty and customer profiles
Building trust with healthcare equipment customers requires a personalised approach. Our software allows you to automate discounts for specific customer groups or those on particular care plans. When a customer is assigned to a sale, the system instantly identifies their profile and applies the correct pricing rules.
To increase basket size, you can leverage mix-and-match discounts or "multi-buy" promotions. The system can also prompt staff with sales notes, such as suggesting a discounted accessory when a specific scooter is purchased. To make high-ticket items more accessible, we offer full LayBy facilities with customisable deposit requirements and payment schedules that print directly on the customer's receipt.
Connected retail and professional support
Independent retailers need a system that adapts to their specific workspace. Our dashboard is fully customisable per terminal, allowing you to simplify the screen for workshop staff while providing full administrative tools for the back office. The software integrates seamlessly with Shopify, Magento, and WooCommerce to keep your in-store and online inventory synchronised.
Tower Systems is committed to the success of specialty retailers. We provide transparent pricing and comprehensive support to help your business thrive.
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