Replacing Counter Intelligence POS software in your retail business
Counter Intelligence POS software has been around for a long time. It is comprehensive software used in a range of specialty retail situations. Today, it sits within the Kudos business operation.
Retailers using Counter Intelligence POS software pay based on the number of terminals in use from what we can see. Be sure to check as this may change over time. Some retailers have told us of frustration that their pricing changes as their business changes, at times when capital is tight.
Tower Systems is grateful to offer an alternative. We do not charge based on terminals in use. There is one low fee for as many terminals as your business wants or needs.
When it comes to customer support, we think the Tower Systems alternative is appreciated. Our service is human, easily accessed, and not capped.
If you want extra training, you can get extra training.
If you want documentation, you can search 600+ knowledge base articles and often find what you need.
If you want to talk through a query with someone, you can pick up the phone and do that. You get the answers you want, answers that help inform your business decisions.
It is this easy access to local customer service that specialty retailers value from the Tower Systems offering.
Counter Intelligence POS software is used in many different business situations. Some of these Tower Systems does not cover. Our advice to any retailer considering a move is to do your homework. Research alternative POS software thoroughly, to see which product matches and surpasses what you have today. If you find it, terrific. If you do not, make the most of what you have.
When considering the right POS software for your business, functionality matters. So does ease of access to customer service. Being able to learn what you need, when you need it, is what unlocks the value of the software. This is where we think the Tower Systems solution could be more useful, from what customers tell us.
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