Why New Zealand Retailers Choose Tower Systems

Choosing POS software is one of the most important decisions a small business owner can make. Here is what sets Tower Systems apart for New Zealand retailers.

GST-ready from day one

Our software handles New Zealand's GST requirements correctly. Pricing, receipts, and reporting are all configured for the NZ tax environment.

NZ EFTPOS integration

We integrate with the payment terminals and providers used by New Zealand retailers, including Linkly. No workarounds required.

Xero integration

Connect directly to Xero — the accounting platform most NZ small businesses rely on — and save hours on bookkeeping every week.

Local support, NZ hours

Our support team operates during New Zealand business hours, including Saturdays. You speak to a real person, not an offshore call centre.

No transaction fees

Unlike many overseas POS platforms, Tower Systems does not charge a fee per transaction. Your costs are predictable.

No lock-in contract

Pay monthly. Cancel at any time. We earn your business every month.

Software Built for Your Type of Retail Business

Tower Systems serves more than 20 specialty retail channels. Each vertical has dedicated features built for the way that business actually operates.

Gift Shops

High-SKU inventory, hamper building, seasonal management, and loyalty. Connects to Shopify, WooCommerce, and Magento.

Garden Centres & Nurseries

Living inventory, seasonal plant lines, bulk landscape supplies, and delivery scheduling.

Newsagents

Magazine management, lottery integrations, greeting card ranging, and the transition into gifts and homewares.

Toy Shops

Wide-SKU inventory, serial numbers, layby, special orders, and loyalty programmes.

Bike Shops

Repairs tracking, parts inventory, serial numbers, and consignment stock.

Pet Shops

Variable weight pricing, animal sale records, compliance tracking, and wide supplier management.

Jewellers

Repair tracking, valuation certificates, stock by weight and grade, and second-hand goods compliance.

Bookshops

Inventory by ISBN, special orders, and e-commerce channel connections.

Health Food Shops

Sell by weight, manage complex supplier relationships, and provide detailed product info at the counter.

Additional verticals include fishing and outdoor, sewing and haberdashery, fashion, firearms, computer shops, music shops, op shops, and more. Contact us to discuss your specific business.

Key Features for New Zealand Retailers

Embedded AI Tools

AI integration with ChatGPT, Google Gemini, and Anthropic helps you generate product descriptions, import supplier invoices without manual data entry, and extract business insights in seconds.

Inventory Management

Import electronic invoices from suppliers. Access pre-loaded product catalogues. Track stock by colour, size, and style. Manage serial numbers for high-value items. Sell by weight or length.

Customer Loyalty

Automated vouchers print on receipts at point of sale, driving return visits. Customer profiles record purchase history, preferences, and special dates.

Omnichannel Selling

Connect your in-store POS to Shopify, WooCommerce, BigCommerce, or Magento. Stock levels update in real time across every channel. Click and collect is built in.

Reporting and Business Intelligence

Understand what is selling, what is not, and where your margins are strongest — without needing an accountant to interpret the reports.

Repairs Management

Track repair jobs from intake to completion. Generate job dockets and communicate with customers at every stage.

Multistore

Manage multiple locations from a single login. Stock transfers, consolidated reporting, and centralised customer data are all included.

Switching to Tower Systems from Another Platform

If you are currently using another POS system and considering a change, we make the process straightforward.

  • We will discuss your current setup and confirm whether Tower Systems is the right fit. If we are not, we will tell you.
  • Our team manages data migration from most common POS platforms.
  • Training is available one-on-one, via our video library, and through our 24/7 AI-powered chatbot trained exclusively on our software.
  • New customers receive a structured onboarding process so you are trading confidently from day one.

We have been doing this since 1981. We know how to get a retailer up and running without disruption to their trading.

Transparent, Affordable Pricing

Tower Systems pricing is simple and honest. No surprises.

  • One low monthly fee — as many terminals as you need
  • Pay annually for a further saving
  • No lock-in contract — cancel any time
  • No per-transaction fees
  • Loyalty, Xero & e-commerce included
  • AI tools and gift card support included
  • Free training video library
  • 24/7 AI support chatbot included

Full pricing is available at towersystems.com.au/pricing.html

About Tower Systems

Tower Systems is an Australian-owned software company that has specialised in independent specialty retail since 1981. We serve more than 3,000 retailers across Australia and New Zealand.

Our focus is the independent local retailer — the family-owned gift shop, the community newsagent, the suburban garden centre. When these businesses succeed, their communities benefit.

Our CEO and COO are accessible directly to customers. We run monthly open user meetings via Zoom. Our software development roadmap is shaped by customer votes at our public Software Ideas page. We have owned and operated our own retail businesses. That experience is built into everything we make.

Book a Free, No-Obligation Demo

The best way to evaluate our software is to see it working in a business like yours. We offer personalised demonstrations focused on the features that matter most to your retail channel. There is no hard sell. If we are not the right fit, we will say so.

Book Your Free Demo
New Zealand toll-free 0800 444 367
Email us This email address is being protected from spambots. You need JavaScript enabled to view it.

Frequently Asked Questions — New Zealand Retailers

Yes. Tower Systems has served New Zealand retailers for many years. Our software is fully configured for NZ GST and we support NZ EFTPOS integrations. We have a dedicated NZ toll-free number: 0800 444 367.
Our support team includes people based in New Zealand. All support is delivered by our locally based team — not an offshore call centre.
Yes. The software is configured for New Zealand's GST requirements. Pricing, receipts, reporting, and Xero integration all handle GST correctly.
We integrate with Linkly and other major payment terminal providers used in New Zealand. Contact us to confirm compatibility with your preferred provider.
Yes. Our software runs in the cloud or on the desktop. Many of our customers in regional and rural New Zealand operate with limited internet connectivity without issue.
Your data is yours. We will provide an export of your data on request at any time, including at cancellation.
Yes. We provide one-on-one training, a library of training videos at no cost, text-based guides, and a 24/7 AI support chatbot trained exclusively on our software. The chatbot resolves more than 80% of support queries instantly.
Most retailers are trading on the new system within a few days of sign-up. Our structured onboarding process is designed to minimise disruption to your trading.