For many retailers, Square is attractive because it is quick to set up. For an independent specialty retailer, the longer-term questions tend to be different:
- What does the software cost as the business grows?
- Can I choose the payment provider that suits me, or am I locked in?
- Who manages and holds my funds?
- Is there a real person I can speak with when something goes wrong?
- Can the software handle the details of my retail category?
- Do I need deeper tools for stock, customers, loyalty and reporting?
Tower Systems is built for independent specialty retailers. Our focus is not just the sale at the counter. It is the whole retail business.
Specialty retailers compete through what they know.
Specialty retailers compete through what they know, how they buy, how they sell, how they advise customers and how they communicate. Tower Systems is designed to support that specialist way of working, not reduce the business to a simple sales screen.
Tower Systems differences to consider
The cost of Tower Systems software does not increase because your revenue does.
You choose the payments platform that suits your business. Tower Systems does not take a cut of each sale.
Sales revenue is managed through the payment platform you choose. Tower Systems does not see it, touch it or hold it.
Tower Systems support is based in Australia and New Zealand. Retail is personal. Support should be too.
Tower Systems is not generic software. It is built for independent retailers with specific needs, specialist knowledge and category workflows, not for simple selling at a market stall or café.
Tower Systems includes reporting and insight tools that help retailers understand what is happening in the business, not just what sold today.
Questions to ask us
- Show me how Tower Systems handles my stock.
- Show me how reporting would work for my type of store.
- Show me what customer loyalty looks like.
- Show me what happens with EFTPOS and payment provider choice.
- Show me what it costs each month.
- Show me what it looks like to switch from Square.
If you are using Square and something is not working for you, tell us what that is.
Ask us to show you how Tower Systems is different. If we cannot show you a meaningful difference for your business, we may not be the right company for you.
Frequently asked questions
Ask us to show you, not just tell you
Every retailer is different. The most useful comparison is a practical one.
Tell us what you use now, what is working, and what is not. We will show you how Tower Systems would handle your business and answer your questions directly.
Show us what makes your retail business different: your products, suppliers, customers, service approach and daily workflows. That is where the comparison becomes useful.
If we are not the right fit, we will say so.