Tower Systems is built for independent specialty retailers in Australia and New Zealand. We get asked regularly how our software stacks up against Square, Lightspeed and Epos Now.
Retailers also ask how Tower Systems compares with Retail Express, which is owned by Maropost.
We do not think every retailer should choose us. But every retailer deserves a clear picture before they decide.
Introductory comparison statement
Some POS products are designed to work across many business types. Tower Systems is narrower by choice. Our software has grown from lived retail experience and is built for local independent retailers with practical, day-to-day needs.
Successful specialty retailers are not generic businesses. Their advantage comes from product knowledge, service, supplier relationships, customer communication and the way they run their store. Tower Systems helps retailers use that specialist knowledge in the way they sell, manage stock, serve customers and make decisions.
If you are comparing systems, look beyond the sales screen. Ask about support, payment choice, stock control, reporting, onboarding, data migration, who owns your data, and whether the people behind the software actually understand your retail category.
Why retailers compare Tower Systems
Tower Systems software is built by us in Australia and New Zealand. Our help desk is local too. When you need help, you speak with people who know the software and understand local retail.
From sales to onboarding to training to help desk, Tower Systems customers deal with real people.
We serve newsagencies, gift shops, jewellers, garden centres, toy shops, pet stores, bike shops, bookshops and more. This is not generic POS software. It is vertical market retail software built around the needs, knowledge and workflows of specialty retailers.
Tower Systems does not charge a per-transaction fee for POS software use. You choose the payments platform that suits your business.
Stock management, customer loyalty, reporting, ecommerce integrations, accounting integration, EFTPOS integration and training. The value is in how those tools help you make better decisions every day.
For a specialty retailer, those decisions are rarely generic. They are shaped by the products you sell, the customers you serve, the suppliers you work with and the retail category you understand deeply.
Tower Systems invites software enhancement suggestions from customers, who can also vote on suggestions from others. The software is shaped by real retailers, not just our development roadmap.
Comparing Tower Systems with other POS software
Comparing Tower Systems with Square
Square is well known and widely used. If you are using Square and looking at Tower Systems, the questions worth exploring are usually about payments, transaction costs, and support. Tower Systems does not charge a fee on each transaction and does not hold your funds.
Tower Systems compared with SquareComparing Tower Systems with Lightspeed
Lightspeed is a recognised retail software platform. The comparison may come down to local support, practical retail depth, feature access, and the experience you want from your software provider.
Tower Systems compared with LightspeedComparing Tower Systems with Epos Now
The useful questions are about fit, support, payment choice, local retail experience, data migration, and what happens after you go live.
Tower Systems compared with Epos NowComparing Tower Systems with Retail Express
Retail Express is now owned by Maropost. The comparison may come down to retail fit, local service, feature access, payments, data migration and the style of relationship you want with your provider.
Tower Systems compared with Retail ExpressHow to compare POS software
Before choosing any POS software, ask:
- Can I speak with a real person when I need help?
- Is support local and familiar with my retail category?
- Do I choose my own payments provider?
- Does the software cost more as my transaction volume grows?
- Can it handle stock, customers, loyalty, ordering and reporting?
- Can my data be migrated?
- Will my existing hardware work?
- Is training included?
- Does the provider understand independent retail?
- If the software is not the right fit, will they say so?
Switching POS software is a serious decision. We treat it that way.
When a retailer talks with us, we start by learning about the business: the current software, what is working, what is not, and what they need next. If Tower Systems is not the right fit, we say so.
If it is, we can show the software, discuss data migration, check hardware, plan training, and help the team go live with support in place.
If you are comparing POS software, we would be happy to talk through your situation.
Tell us what you use today. Tell us what is working. Tell us what is not. Ask us to show you how Tower Systems is different. If we cannot show you a meaningful difference, we may not be the right company for you.
Frequently asked questions
Ask us to show you, not just tell you
Every retailer is different. The most useful comparison is a practical one.
Tell us what you use now, what is working, and what is not. We will show you how Tower Systems would handle your business and answer your questions directly.
Show us what makes your retail business different: your products, suppliers, customers, service approach and daily workflows. That is where the comparison becomes useful.
If we are not the right fit, we will say so.