Australian Point of Sale software for small business retailers in New South Wales and the ACT.
Nathan Morrison manages Point of Sale sales for Tower Systems in NSW and the ACT. He's local, living in Sutherland Shire, and has excellent retail experience having joined Tower a couple of decades ago in a tech support role. He quickly became expert, installing our software and training retailers.
Nathan then moved into a sales role, leveraging his experience and knowledge into helping retailers discover the benefits of our POS software.
Nathan works with jewellers, garden centres, bike shops, toy shops, pet stores, produce businesses, farm supply businesses, fishing shops, newsagents, adult shops, homewares stores and more … learning about their needs and seeing whether the Point of Sale software that we develop, sell and support could be useful to their business needs.
Discovery is key to Nathan’s contact with retailers. Through conversations with business owners, managers and staff he seeks to learn about what is needed to serve the business and its customers.
It is a collaborative process that follows the timeline needs of the business owners. There is no pressure. Nathan will say so if he feels that our Point of Sale software is not a good fit for any business. His reputation is important to him, he takes his role seriously as he wants to be trusted. To demonstrate this, Nathan is available for contact with customers long after our software is installed.
Retail businesses in NSW and the ACT looking for Point of Sale software should speak with Nathan, to see whether the Tower Systems Point of Sale software is a good fit for their business, a good solution to serve the needs.
Nathan's pre-sales process is simple: understand the needs of the business first. This involves research and conversations. He is hungry for information about the business and he applies this learned information to his knowledge of what our Point of Sale software can do. If he finds a good fit, he will arrange to demonstrate the software and do this in a collaborative and engaged way to help the business.
We believe that actions speak louder than words. This is why Nathan will want to show you how the software works for your needs. There is no limit to the number of pre-purchase demonstration of our Point of Sale software, no limits to how deep into the software you may go.
The goal is to give small business retailers everything they could possibly want to know about our Point of Sale software before they make a decision so that they can be confident as to the appropriateness of the decision for their business.