It would be great if the Return Forms could be printed after the Magazine Discrepancy Screen appears and has been reviewed. Currently if discrepancies are shown in order to correct these all return forms have to printed again.

Marketplace: Newsagency

This is an excellent idea.

Time Estimate: 1 day   Budget Cost: $1,000  Available In: Retailer 2.2C

It would be extremely beneficial to have an automic stop on paper deliveries if the customer has not paid the account for 6 to 8 weeks. We can claim back 6 weeks from News Ltd - thus our losses would be greatly reduced.

There may be some initial agravation from the customer but the cash flow will improve.

 

 

Marketplace: Newsagency

Subagents currently cannot have their statements emailed to them in the same way customers do. Many subagents are head-office based and would prefer to receive their weekly statements via email. Having this option would also reduce paper consumption, postage and facsimile costs.

Marketplace: Newsagency

This is possible. Good idea!

Time Estimate: 2 days   Budget Cost: $2,000 

Consideration of reducing the length of the receipts for both EFTPOS and eziPass transactions

Marketplace: Newsagency

The current receipt length is set by supplier. Will could possibly reduce the spacing on receipt but not the text for eziPass voucher.

Time Estimate: 1 day   Budget Cost: $1000 

Would like to see the date the customer is paid up until printed on customer receipt when pay amount owing button is used,

every once in a while you get customer who thinks that when the receipt says "paid owing" it means that they have paid right up until the date on top of the receipt. even though you try and explain to them that it means up until last sunday.

 

Marketplace: Newsagency

Perhaps this can be expaned to always show a date paid unitl on all payment rerecipts. This would need some disclaimer around it as the date may not be accurate because of price changes, stops, starts and invoices etc.

Time Estimate: 2 Days   Budget Cost: $2000 

When a customer purchases items on their account we need the point of sale screen to prompt certain situations. EG - NO MAGAZINES TO BE PUT ONTO THIS ACCOUNT. or STATIONERY ONLY ON THIS ACCOUNT or ONLY MR JONES TO BOOK UP ON THIS A/C.

This would help to eliminate misuse of accounts & help staff to be aware of customer requirements. 

 

Marketplace: Newsagency

Nil

Time Estimate: 3 days   Budget Cost: $3,000 

I am constantly invoicing invoices maybe 200 to 300 lines in length and I find it difficult to keep track of retail prices I am invoicing.  I do have a margin to work from but that can vary from 99% to 125% and to be consistent I need to refer to the retail price I have used previously.  Could you create a column on the invoice arrivals screen to show rrp.  This can also be used as a cross check for prices that are obviously incorrect and have been missed when initially being entered.

Marketplace: Newsagency

This is good idea

Time Estimate: 1 day   Budget Cost: $1000 

We need to be able to change the payment method without having to delete the entire sale and then re enter it. eg put through as cash then customer produces their EFTPOS card.

Marketplace: Newsagency

Nil

Time Estimate: 4 days   Budget Cost: $4,000 

The use of the terms "Stop Date" and "Ending" is inconsistent in the Customers screen. The word "Ending" is used in the list of orders, but when the specific details for each order are edited in the Orders screen the word "Stop Date" is used. The same term should be used in both places. It would also be prudent to use the word "Last Throw" or "Expiry" to match the terminology used by the major newspaper publishers.

Marketplace: Newsagency

Could an extra column be inserted into the Subagent grid, All Subagents screen, whereby we could see the sales for the equivalent period last year. This would allow us to reduce the time placing orders and be able to get more accurate ordering, especially when a public holiday falls.

Marketplace: Newsagency

TBA

Time Estimate: 3 days   Budget Cost: $3,000 

Is it possible to have a selection so if a home delivery customer goes away but wants there paper held in the shop you just make a simple selection and it changes to putaway for a time period then goes back to being delivered when they return home. Sort of like a stop start but the paper is held for them to pick up at the shop.

Marketplace: Newsagency

Nil

Time Estimate: 2 days   Budget Cost: $2,000 

WHEN USING STOCK SEARCH, CAN THE SCREEN DISPLAY AMOUNT SOLD, RETURNED AND ON HAND FAR EASIER FOR STAFF THAT AREN'T HIGHLY TRAINED TO LOOK UP THINGS.

 

Marketplace: Newsagency

Reasonable

Time Estimate: 1 day   Budget Cost: $1000 

When doing returns you must print first before getting a discrepency report, a tool to check this first without printing and wasteing paper or make printing optional would be good and avoid waste.

Marketplace: Newsagency

Nil

Time Estimate: 1 day   Budget Cost: $1,000 

Would love to have printer selection option come up as a part of the magazine label printing process.

We have several printers, the only one the labels will print off on is remote from the counter where the computers are that generate the files.....by default the main printer (which does not handle the labels is always selected) and I have to shut down retailer (if I do not shut down retailer, it does not recognise the change in printer setting), change the default printer, re-open retailer, print the labels, shut down retailer, change the printer back to the normal one, re-open retailer.......

Presently a real pain.....worse if one forgets to change the default printer back, etc.

I am able to select the printer from all other functions in retailer (reports, etc), but not for label printing....

Thanks

David

Marketplace: Newsagency

Good idea, particulary for the larger stores with multiple printers in operation throughout the store.

Time Estimate: 2 Days   Budget Cost: $2000 

It would be great if the cash draw didnt open automatically for some sales, like Eftpos and Cheques. our draw has a slot to put the cheques and eftpos recipts so opening the draw is an unnecessary security risk, and also causes unnecessary wear and tear on the moving parts of the draw and mechanicism. also it would mean for some transactions where there is a delay in the end of sale and the draw opening, we wouldnt have to wait to catch it. thanks ...... peter

Marketplace: Newsagency

Nil

Time Estimate: 4 days   Budget Cost: $4,000 

Can the Yes or No buttons for the conformation to print receipt be enlarged? It sometimes takes myself and staff a few goes at hitting it, slowing us down when we're in a hurry.

Marketplace: Newsagency

Easy and good change.

Time Estimate: One hour   Budget Cost: n/a 

If a customer exceeds their "Credit Limit" or 0.01c is entered into the "Credit Limit Field" for a particular customer - then no Invoices can be charged to that account until such time as the limit is increased or removed by Management.    Staff are too often ignoring or missing this vital warning at Point Of Sale.

Marketplace: Newsagency

The challenge with this change is the discipline it would bring to the business. The software would automatically stop accounts if they breach the credit limit. Past feedback has been that retailers do not actually want this.

Time Estimate: 5 days   Budget Cost: $5000 

Would like the addition of a CASH OUT field in the subtotal screen.

At the moment, staff have to manually add the cash out amount to amount tendered, but we have a lot of staff who are struggling with this.

Having a field named CASH OUT that adds to the total tendered would help us greatly.

Marketplace: Towersystems

Nil

Time Estimate: 3 days   Budget Cost: $3,000 

We can download fairfax/news Ltd subscription detail list (csv files) from their connection websites.

Can Tower systems create a utility to automatic check the subscription detail list to current retailer database?

That will save many hours for delivery newsagents.

Marketplace: Newsagency

Again, great idea but you referring to access publishers data. This is added with security risk and complexity to development. Also publisher need to allow newsagents to access the system. It is highly impossible.

Time Estimate: 10 days   Budget Cost: $10,000 

Can we add an option in General Debtors Report that allows a report to be printed that includes all debtors whether in debit or in credit but excludes debtors with a Zero Balance. That way a report can be printed that reconciles to the Accounting Software. Currently 2 reports have to be printed e.g. one for balances more then Zero and one for balances less then Zero.

Marketplace: Newsagency

Nil

Time Estimate: 1 day   Budget Cost: $1,000 

It would be great if when you complete an F4 " No Sale " to "remove cash from the till" to have the option for a receipt to be printed.  At the moment I have staff write up a manual Till Voucher to attach with any cash or coins taken from the till.  If implemented this receipt could be attached to the money and then placed directly into the safe.  Saves time & would reduce the chance for errors to be made.  All receipts are checked of End of Day Reports with Eftpos etc when/if you do not balance.  Would just make the process easier and save time.

Another way to imporve this F4 key would be to change the wording from remove cash/cheques from till to just have the cash only.  You do not add the cheque figure to the cash figure to get the amount in which you are removing from the till.  This should be a Cash Only figure.   This would eliminate errors by staff members.

 

 

Marketplace: Newsagency

Nil

Time Estimate: 1 day   Budget Cost: $1,000 

THE SUBAGENT RETURNS FORM CURRENTLY HAS THE FIRST DAY LISTED AS SUNDAY EVEN THOUGH SUNDAY IS THE LAST DAY OF THE WEEK. I.E WEEK ENDING DATE IS ALWAYS A SUNDAY.  DATES DO NOT APPEAR ON THIS SHEET. THIS IS CONFUSING TO BOTH SUB AGENTS & STAFF. FOR EASE OF USE THE SHEETS SHOULD START ON A MONDAY & FINISH ON SUNDAY BEING THE LAST DAY OF THE SUB AGENT WEEK. THIS WOULD HELP WHEN ENTERING DATA TO RETAILER FROM THE SHEETS & ALSO DATES SHOULD APPEAR ON EACH DAY.

 

 

Marketplace: Newsagency

Nil

Time Estimate: 1-2 days   Budget Cost: $1,500 

Can you make the sales by time report to be in 1/2 hour blocks instead of hourly, this would make it easier to adjust staffing levels. Also gives us a better indication of early morning turnover.

Marketplace: Newsagency

Nil

Time Estimate: 1/2 day   Budget Cost: $500 

when printing dockets for subagents it would be handy if the return date of the magazines supplied is printed on the dockets. At present we supply 2 small newsagents.

Marketplace: Newsagency

Nil

Time Estimate: 1 day   Budget Cost: $1,000 

In supplier sales analysis report can you put a "select a category" option in so you can pick selected suppliers and select "mothers day" category and only get the sales of Mothers day cards in that period instead of all the other sales too.

Cheers 

Marketplace: Newsagency

Nil

Time Estimate: 2 days   Budget Cost: $2,000 

It would be very handy if one could identify what catalogues a stock item might be in from the stock screen, even better if one could adjust that catalogue entry from the Stock screen. It is time consuming to have to shut down Point Of Sale, load the catalalogue, find the item and amend it, particularly with the number of errors in them.

Marketplace: Newsagency

Nil

Time Estimate: 5 days   Budget Cost: $5,000 

With the New Xchange IT Link GG no longer requires paper return forms while Network no longer accepts Retailer printed forms. It would therefore be a great cost saver if Retailer had an option in supplier return settings, to only save these forms to pdf.

Marketplace: General

Nil

Time Estimate: 5 days   Budget Cost: $5,000 

 At the moment, when you arrive a stock item from a supplier, they automatically become the default supplier for reordering. I often buy stationery from different suppliers, but I use one main one, and I want to keep everything defaulted to that supplier.

Maybe it could prompt the user to say "Set SUPPLIER ABC as default for STOCK ITEM XYZ?" - even though saying 'no' all the time will be annoying, it's better than changing the supplier of a whole heap of stock items every time they arrive.

Marketplace: Newsagency

This is a complex change because it requires changes elsewhere in the software and therefore has knock-on development costs.

Time Estimate: 5 days   Budget Cost: $5,000 

Could you please make it possible for us to print our business logo on the top of our Gift Vouchers? Our 'normal' transaction receipts print out with our logo attached but we have been informed that as yet it is not possible to do the same with gift vouchers. It would be great if you could add this option to the next update.

Marketplace: General

This is excellent !

Time Estimate: 1 days   Budget Cost: $1,000 

It would be good if we could expand on the current address parameters for customers as more of the bigger customers are having bigger addresses and I cannot fit them in, even another line would be useful.

 

 

Marketplace: Newsagency

Nil

Time Estimate: 1/2 day   Budget Cost: $500 

When a putaway comes in through Invoice Arivals, it just adds it into the system and prints out a label, regardless of how many uncollected putaways there are for that customer. It would be a great help if when there are 5 (or any amount set by the business) or more uncollected putaways it would show a warning, something along the lines of "There are currently X uncollected putaways for this customer, what would you like to do?" And some possible options could be: A) Cancel putaway and make this issue a shop copy. B) Cancel putaway after this issue. C) Continue putaway.

Regards, Stuart.

Marketplace: Newsagency

Nil

Time Estimate: 2 days   Budget Cost: $2,000 

At the moment book-ups can be made onto customers through the Customer Invoice Maintenance area even if the customer is set up as a non account customer (ie a cash account). Is it possible to prevent this from happening?

Marketplace: Newsagency

Nil

Time Estimate: 1/2 day   Budget Cost: $500 

When downloading an electronic invoice is it possible to include the trade price in the Arrival Price Change pop up screen which pops up whenever the wholesale price has changed. At the moment only the retail price is able to be changed and the trade price stays at the old price.

Marketplace: Newsagency

Nil

Time Estimate: 1 1/2 days   Budget Cost: $1,500 

In the tower system – in the POS screen a member of staff can hit the minus button (-) then enter 1, hit enter, then go into a screen (eg., Stationary) and enter an amount, eg $100.00 an enter it.  Take out $100.00.

Marketplace: General

Nil

Time Estimate: 4 days   Budget Cost: $4,000 

At present you are only able to use the "Previous Sales" feature to search using a specific date, it would help greatly if you were able to search using a date range.

E.g.: You need to find how many copies of a certain magazine were sold since it was put on sale (3 days ago), rather that doing multiple searches and adding the results together you just search using a date range of <the day it was put on sale>-<today's date>.

Marketplace: Newsagency

Nil

Time Estimate: 2 days   Budget Cost: $2,000 

INCORPORATE A SYSTEM THAT RECORDS SCRATCH TICKETS INTRODUCED FOR SALE, RECORDS THEIR SALE WHEN SCANNED AND THEN RECONCILES THE SALES AT END OF SHIFT

Marketplace: Newsagency

This is possible. And will require users to add scratch ticket into Retailer.

Time Estimate: 10 days   Budget Cost: $10,000 

When searching for various banking differences can you provide a search option in POS "previous sales" to search for "Any transaction in excess of say $50 or $100". Have the option to select an amount.  Currently can only search if you know the exact transaction amount or the amount tendered. 

Marketplace: Newsagency

Nil

Time Estimate: 1 day   Budget Cost: $1,000 

IS THERE AN OPTION SO THE TILL DRAW DOES NOT OPEN AFTER EFTPOS TRANSACTIONS. THIS IS A SECURITY RISK WHEN THE TILL OPENS WHEN IT IS NOT NEEDED. WE KEEP OUR DOCKETS ON A SPIKE.

Marketplace: General

Nil

Time Estimate: 2 days   Budget Cost: $2,000 

The SMS feature currently creates a new SMS for every putaway item. SMS messages are often not needed for putaways of product such as daily and weekly newspapers. It would be convinient to have the option to deactivate SMS creation for individual products.

Marketplace: Newsagency

Good thinking.

Time Estimate: 2-3 days   Budget Cost: $3,000 

We have a shop and delivery round and print our customers in 'runs'.  when this is set and you have a problem with printer you cannot reprint the run.  IT WOULD BE VERY GOOD to be able to do this.  yes, i know the problem can be overcome by undo customer statements, redo statements to screen for runs previously printed then (re) print your run that failed. a simpler method of just reprint would be good. - paul murray lands newsagency 08 8532 4122. (we print approx 2,000 statements over 20 runs every 4 weeks)

Marketplace: Newsagency

Nil

Time Estimate: 2 days   Budget Cost: $2,000 

The postcode innovation is a wonderful addition.  If sales can be broken down into dept's then the tracking becomes super powerful and will drive marketing.  We know we sell a lot of different product from outside our residential development. If we can find out who buys what from where, then we can target market.  Love to see an upgrade immediately to enable greater interrogation of data.

Marketplace: Newsagency

Nil

Time Estimate: 2-3 Days   Budget Cost: $3,000 

We often find we have more than one customer number in the system for the same person. This can happen for a number of reasons:

Surnames change when a woman gets married
Some people operate under 2 different surnames
A person moves address (eg. Bob Brown can have 2 different addresses but is the same person).
Misspelled surnames (eg. Sarah Di Costa and Sarah Dicosta)
Etc... etc...

This causes many problems including lay-by's, repairs, marketing and loyalty programs.

It would be fantastic if an administrator could merge customers!!!!! By deleting or eliminating one (way I have to do it now) you are losing all the customer data. By merging customers you could keep all the info - eg. for a loyalty program or marketing the customer won't lose any dollars spent (if they have purchases under 2 customer numbers).

Marketplace: Jeweller

As easy as this merging customer sound. It is a very complicated process to merge customer account due to the active transaction and history. This will increase the development time.

Time Estimate: 15 days   Budget Cost: $15,000 

ONCE MAGAZINES HAVE BEEN RETURNED SCANNED WE NEED TO BE ABLE TO PRINT OFF THE RETURNS FORM WITH QUANTITY ARRIVED LISTED NEXT TO QTY RETURNED, BEFORE FORM IS SENT OFF THROUGH EXCHANGE-IT, SIMILAR TO THE OLD PHYSICAL RETURNS FORM SO AS TO CHECK DESCREPANCIES.

Marketplace: Newsagency

You can utilise the Magazine Issue Performance for the Discrepancy.

Time Estimate: 2 days   Budget Cost: $2,000 

some kind of warning when processing payments in advance for subscription deals (ie. nationwide - telegraph) that are due to end before the date they are paying up until.

subscription of $4.95 ends in 3 weeks, customer comes in to pay 4 weeks advance, no warning comes up, and the date on receipt says 4 weeks, however they only pay 3 weeks.

maybe put a rule that an account cant be paid past their expiry date of subscription

Marketplace: Newsagency

If a customer pays with gift voucher on their loyalty account - they should not accrue any loyalty points for it since the customer that purchases it does accrue point already

Marketplace: General

Rank product according to age oldest to newest. Very helpful in identifying slow sellers or stolen items but currently ranked by discription wasting paper when printing reports.

Marketplace: Newsagency

Good thought

Time Estimate: 1 day   Budget Cost: $1,000 

Can we please have an option to export the Transaction Log to excel.

Marketplace: Newsagency

This can be difficult one. As the customer transaction log can be itemised. We will need to redo the report layout with the new report option.

Time Estimate: 5 days   Budget Cost: $5,000 

We need to have ALL ACCOUNTS AGED when statements are printed, not only those who have an account printed.

This way we catch up with all those customers who have a $ amount on their account less than the minimum amount set for statement printing.

Eg, Our Statements are currently set to print if over $18.00 or 30 days +, a customer owes $17.50. This will never print a statement at the moment, and we end up having to write this amount off (years later as customer moves or refuses to pay a debt from years ago). If this account was aged (as they should be), then next month they would get a statement because it would now be in 30 days and a statement would print!!

Please consider this urgently.

Thanks,

Michael.

Marketplace: Newsagency

Account can only be aged if statement is printed or produce. We cannot age an account without issuing customer statement. This will show system inaccurate. Our recommendation for this instance is to change your statement setting every quarter to aged all customer account as account maintenance. To do so you need to change your “Minimum amount owed before a statement is to be printed to $0.00. Please refer to Advice Sheet - Customer Statement

Time Estimate: 8 days   Budget Cost: $8,000 

We have staff swipe cards enabled so that every sale must have a staff swipe their barcode.  However This enables other staff to see this code in the F3 history screen.  This code can then be entered into the sale manually.  I do not want staff to be able to see other's "codes".  I would also like to be able to see the staff member intials, not simply 743.

 

 

Marketplace: Newsagency

Nil

Time Estimate: 1-2 days   Budget Cost: $1,500 

can we have the option to print barcodes on the subagent dockets

If it can only do it for only particular subagents via a tickbox system or similar that would be ideal

we currently have a few larger subagents who still manually enter every barcode into their system and it would greatly reduce the amount of time the new stock we send to actually make it to the shelf

Marketplace: Newsagency

The current version of Retailer already allow you to provide label for subagent and this is global setting. You can find this setting under Setup  Systems  Stock. Under Subagent Label Setup.

Time Estimate: 3 days   Budget Cost: $3,000 

If possible would there be any way to have on the customer accounts screen a button you can select to stop papers if not in credit.  If this is ticked on the customers account then papers will automatically be stopped when the credit runs out and appear as a stop on the daily stop/start sheet for the delivery run. 

This would be extremely helpful in eliminating cashflow problems with slower payers.  

Marketplace: General

Nil

Time Estimate: 5 days   Budget Cost: $5,000 

Is it possible to  be able to bring up all stock items for a particular supplier, department, category and from that screen manually changed the min-max quantity for multiple items and also to have a column for average sales for a month so you can adjust min-max accordingly. Saves you going into each stock item separately..

Cheers

Marketplace: Newsagency

Like this idea

Time Estimate: 5 days   Budget Cost: $5,000 

When we produce an invoice through the Customer Invoice Maintence area, for our Officesmart customers, we can either use the barcode or the PLU to enter the products. The invoice then shows the product description and the barcode of the item on the invoice. Could this be changed or expanded to include the supplier product code? Our customers order from catalogues using the product code (and like to order from previous invoices using the code to make sure they get the right product). We in turn use the product code to enter products onto invoices, which means we have to go to the stock search screen for every item.

Marketplace: Newsagency

Nil

Time Estimate: 1 day   Budget Cost: $1,000 

WHEN SEARCHING FOR CUSTOMER BY SURNAME CAN WE ALPHABETISE THE GIVEN NAME .WHEN DATA BASE OF SURNAME IS LARGE ITS TIME CONSUMING TO SCROLL THROUGH ONE BY ONE HENCE WE ARE DUPLICATING CUSTOMERS THAT ALREADY EXISTS.

EG BROWN SAM

     BROWN GEORGE

     BROWN MARY

     BROWN ANN

     BROWN SHANE

SHOULD BE   BROWN ANN

                     BROWN GEORGE

                     BROWN MARY

                     BROWN SAM

                     BROWN SHANE

 

Marketplace: Jeweller

The ability to print shelf labels from a catalogue.  The Officesmart catalgue prices currently require us to hand amend all the applicable shelf labels.

Marketplace: Newsagency

Nil

Time Estimate: 8 days   Budget Cost: $8000 

A simple calculator funtion in most fields where a price or stock amount is entered (as in MYOB Retail Manager) would be beneficail and perhaps go a long way to aiding with a couple of other requests already made with one simple, consistent solution.

Marketplace: Newsagency

Nil

Time Estimate: 10 days   Budget Cost: $10,000 

Whilst checking stock prices in store we often come across incorrectly priced shelf labels.  Can you please include in Retailer Mobile a "Label Setup Utility" as per normal version.

Marketplace: General

When utilising the Customer Invoice Maintenance it would be very helpful if stock could be added by supplier stock code as well as by barcode.  As we do a number of quotes it is pointless to scan the items through.  When raising invoices in our back office I would prefer to use the SSC rather than dragging boxes of paper etc around.  We often use the invoice to pick the order rather than the other way round.  We do not use PLU for the majority of our stationery and not sure who would? 

(Sorry if I have suggested this before but I think it is important and very relevant). 

Marketplace: General

Fair suggestion.

Time Estimate: 2 days   Budget Cost: $2,500 

At present there is only the option to have LED customer display pole at the point of sale. It would be great to the have the option of having an LCD screen for the customer that shows both the transaction and allows for advertising. These are the type of screens seen in major retailers such as BigW, Coles and Woolworths.

The screens would allow customers to see more of the transaction, information such as the total of their loyalty points, their account balance, etc. They would also allow stores to create custom animated advertising for the point of sale (using PowerPoint or Flash).

Marketplace: Newsagency

We have thought about these change, but it was postponed due to development time and hardware requirement. This change will require users to update their hardware to support dual monitor display and add financial burden to users. We are sourcing for USB M

Time Estimate: 15 days minimum   Budget Cost: $15,000 

I'd love to be able to see the catalogue price in an Alt+T screen for an item. It only shows the full retail price, so to check the current price, we have to scan it in POS, then delete the item.

Also having the catalogue price show in the Find A Stock Item listing would be good too.

Marketplace: Newsagency

Nil

Time Estimate: 2 days   Budget Cost: $2000 

It would be good if we could have place for order No or Vendor Nos on the Statement as they are increasingly being required by customers and they are currently diifcult to put on their in a normal place.

Marketplace: Newsagency

We can add additional field for Postal Address

Time Estimate: 1/2 day   Budget Cost: $200 

Can we have a quick access report that allows for a comparison between two dates of a particular Supplier or a particular group of suppliers .

Retailer presently allows for a report that shows a particular Suppliers stock holding in store at a particular date , however to make a comparison of that stock holding at a later date requires the printing and retention of the original report , duplication of this action at a subsquent or later date , and some additional leg work to make and record a comparison .

Is it possible that Retailer itself is able to retrieve the initial report information , collate the second report and them print and save the difference so as to allow an exact dollar amount of any over/increased supply of stock from a particular Supplier.

This tool could allow Newsagents an efficient and reliable method of determining what level of oversupply that they are experiencing.

Marketplace: Newsagency

Nil

Time Estimate: 5 days or more   Budget Cost: $5,000  

When importing GNS ddo files, there are often major issues with pack quantities of items which have no barcode and would normally not be sold individually. Manilla folders, suspension files, boxed pens are examples.

For example, if you order 5 boxes of manilla folders which come in a box of 100 and sell as a box of 100, the import will show that you have received 500 units, increase stock accordingly and adjust the cost price to that of a single unit. When you sell a box, stock decrements correctly by 1. If reorder levels are set to say 5 minimum, 10 maximum then odds are you will never reorder as in this example you would never go below the reorder minimum.

One way around this is to edit the ddo file manually when you know items in this category are on the invoice but for obvious reasons this is not advisable.

Would it be possible to "pre-process" the file and identify items where the selling/inner units are incorrect and rectify them before processing the invoice. Generally these can be identified by having identical outer and inner barcodes in which case the inner units need to be set to 1 (but not always).

Marketplace: Newsagency

This idea will change Invoice Arrival feature significantly. And will add complexity to the existing function of Invoice Arrival.

Time Estimate: 12 days   Budget Cost: $12,000 

The option to only print full sheets of shelf labels as per standard barcode labels will reduce wasted sheets.

Marketplace: Newsagency

Nil

Time Estimate: 3 days   Budget Cost: $3000 

Would like to see an option to remove the warning every time you sell an ezipass voucher.  I'm sure some people need it, but i know i sure don't.  It is an uneccessary extra button to push.

Marketplace: Newsagency

Warning message is to ensure staff member have confirm selected item and received payment before producing electronic voucher.

Time Estimate: Half Day   Budget Cost: $500 

When a new start ( subscription ) is printed on the start stop sheet. It would be helpful if this report show how many days the order are meant for. Like when you do a qty change it shown the detail for days and new qtys. For e.g. Mr XYZ  1 TEST STREET   AGE   DAYS(S-S)  DATE  NEW START 

My drivers do not get a run sheet printed every day. The get the stop start report. We print them full run once a week.

So if it came out in basic form when they are here at 3am they can quickly alter new start or take off the days needed.

 

Marketplace: Newsagency

Good thinking

Time Estimate: 1 day   Budget Cost: $1,000 

we need the facility to check who have paid their accounts before the end of the month.at present we have to wait untill we do the billing to see who has not paid their bill.-thus we can send out reminders to pay or to phone the customer.

Marketplace: Newsagency

Nil

Time Estimate: 2 days   Budget Cost: $2,000 

Can we have shaded lines on the subagent dockets like there is on the run lists. It would seriously lessen the chances of looking over at the wrong number when packing a subagents supply. Even every third line would do.

Marketplace: Newsagency

Nil

Time Estimate: 1 day   Budget Cost: $1,000 

option for choosing which aging bracket to charge customers a late payment fee.

 

Marketplace: Newsagency

Nil

Time Estimate: 2-3 days   Budget Cost: $3,000 

It would be better to be able to run a layby report for each shop, like sales report. At the moment we can only get a report for all lay-bys from all shops.

Also I noticed the system allows us to do a "layby customer payment" for the laybys started from another shop. I think we should restrict "layby payment" to only one shop, where the layby item is kept.

 

 

Marketplace: Gift Shop

The layby report allow you to view store to store. You need to make sure in your Multistore Setup. You have set the Store rules to “Only show local store information”. This will only display the layby for selected store only. Meanwhile, I have add the Layby report onto our change list to allow selection of store in future update.

Time Estimate: 1 days   Budget Cost: $1,000 

Could we have an option to create SMS groups to allow us to target specific groups for marketing purposes. The manual process is rather cumbersome.

Marketplace: Newsagency

Good idea. Current SMS facility may have limited options. This will requires longer development time in order to create SMS grouping.

Time Estimate: 10 days   Budget Cost: $10,000 

Current receipt printout show the discount in total and saving at the bottom of receipt. It would be great if we can show the discount per item line. And if possible change the way GST display into sign (*) and display at bottom of receipt with taxable item and amount.

Marketplace: Newsagency

Good idea

Time Estimate: 3 days   Budget Cost: $3,000 

Currently there is more dead space (blank lines) on the html run sheet than actual data.  The PSP can display 11 lines, however due to all the additional blank lines it will only display 3 or possibly 4 lines of delivery data at a time.

The street name has a blank line before and after, each delivery has blank line after , any comment has a blank before and after.

WHY so much dead space on a limited display area. You can colour code different papers which is terrific and focues the eye , removing a lot of the spacing actually makes it easier to read. I have manually edited a lot of the spacing out prior to submitting the request, however is not practical to do on a daily basis.

The run sheet setup has a print blank line option de-selecting this has no effect on the html output file.

Can we please remove a lot of this spacing and get more information displayed per page.

Marketplace: General

I use a number of Retailers reports weekly i.e. Orders for Title, Subagent Blank Return Form and others, that do not retain the setting I use each week and defualt back to a standard setting, could these reports retain the previously used setting so they dont have to be set each time they are used?

They could still be changed if required but 99% of the time they would be how the user left them.

Marketplace: Newsagency

can we have the ability to vary [add/delete] the reasons for a permanent stop in the "stops/starts" facility. rationale -we have mutiple staff entering newspaper orders & taking stops/starts from the customer & publisher. with publisher orders - the publisher may stop the order [eg credit card expiry] , customer will call us & ask why his/her paper has been stopped - staff member cannot tell by looking at screen whether paper has been stopped in error or at direction of publisher - we therefore want to be able to add "stopped by publisher" as a reason.

 we also want to remove a number of the current reasons given for a stop as they are redundant & not meaningful within our business.

 

Marketplace: Newsagency

The reason code in Retailer is control by the publisher. If we need to allow change for user control. This will need to go through the publisher. We will bring have this discussion with publisher on the next meeting.

IT WOULD MAKE LIFE EASIER IF RETAILER COULD GIVE THE OPTION WHEN BUILDING A SUPPLER ORDER TO SELECT SUPPLIER PRODUCT NUMBER.

AS A GIFT SHOP SUPPLIER NUMBER IS ALWAYS REFERRED, IN FACT ANY REFERENCE TO STOCK IS USUALLY QUOTED AS THIS NUMBER EVEN BEFORE DESCRIPTION.

BARCODES ARE ONLY USED TO SCAN ITEMS AND PLU'S SHOULD BE THE SAME AS SUPPLIERS PRODUCT NUMBERS.

IN FACT RETAILER OFFERS WHEN USING ORDER BY SALES SUPPLIERS NUMBERS THEN WHEN CONVERTED TO PENDING ORDER ONLY BARCODE/PLU IS OFFERED WHEN ADDING TO ORDER. I SUGGEST THE OPTION AS IS AVAILABLE IN INVOICE ARRIVALS F6 WHERE THIS CAN BE CHANGED.

 

Marketplace: Gift Shop

NIL

Time Estimate: 1 day   Budget Cost: $1,000 

Could there be, in the invoice arrivals area, a price calculator so that when we arrive units of stock which we only ever sell as individual items we can enter the unit price and the unit quantity and have the system work out the individual price.  At the moment we have to create the item and then from that create a carton item so that we can then arrive carton lots. All extra work when we never sell cartons. Is it possible to have an extra field for unit quantity which defaults to 1 but with the facility to change and have the computer works out the price to work on - which could be shown either as an unchangeable field or at the left where the margin etc. is shown?

Marketplace: Newsagency

We can implement this feature. Because of the complexity of Invoice Arrival, this will require substantial development time.

Time Estimate: 8 days   Budget Cost: $8,000 

At the moment when you search for a customer by their address you type in the street name first followed by the number. Is it possible to have this reversed so that you type the number then the street name? Street names can be quite long and in the current form you have to type the whole name whereas if the number came first you would find the address by typing in the number followed by the first few letters of the name.

Marketplace: Newsagency

Nil

Time Estimate: 1 day   Budget Cost: $1,000 

With "invoice arrival", it would be better if we can set a same discount to all items at one go. The supplier invoice normally lists full prices for each item and a total discount, say 10% off, at the bottom of the invoice, now I have to calculate the discount for each single item before I key in the price.

Marketplace: Gift Shop

Nil

Time Estimate: 10 days   Budget Cost: $10,000 

WHEN WE MOVE THE ADDRESS OF AN EXISTING HOME DELIVERY CUSTOMER FROM ONE RUN TO ANOTHER IT DOES NOT PUT A NOTE ON EITHER RUN TO INFORM DRIVERS OF THE CHANGE. IT WILL ONLY PUT A NOTE ON IF THE DELIVERY DETAILS EG. STOPSSTARTS CHANGE.

CAN WE HAVE A AUTOMATIC NOTE PUT ON BOTH THE OLD AND NEW RUNS IF THE ADDRESS CHANGES

Marketplace: Newsagency

Nil

Time Estimate: 2 days   Budget Cost: $2,000 

I would like to see an option within the POS that prompts staff to do a till/cash drop into the safe.

Marketplace: General

When a cheque is used to settle a customer account and pay for other goods in the same transaction, it produces two transactions on the bank slip which then has to be manually altered. Would it be possible to fix the recording of cheques on the bank slip so that only one entry appears.

Marketplace: Newsagency

Nil

Time Estimate: 1 day   Budget Cost: $1000  Available In: Retailer 2.2.9B

Can the term 'No Charge' be changed to (say) ' Non charge' when given the' Normal price' or 'No Charge' options for putaway management?

Marketplace: Newsagency

Nil

Time Estimate: 0.5 day   Budget Cost: $500 

In order to receive an accurate GST calculation it would be beneficial if Retailer could accurately calculate GST when an invoice also includes a credit item. Currently although it allows a negative entry in Invoice arrival it does not calculate the GST Credit as a negative therefore producing an incorrect GST Total as well as an incorrect Invoice Total.

Marketplace: Newsagency

Reasonable

Time Estimate: 1 day   Budget Cost: $1,000 

Communication on Stop/Start to newspaper publishers

Many customers comes to newsagency, request the stop/start for their newspaper subscription.

Newsagents need to relay the information to publisher.

Can tower systems

1) classfy each customer's subscriptions into shop's and publisher's

2) automatic generate a email notification to publishers for start/stop information

 or semi-automatic to gernerate text files so that newsagents can quickly cut & paste to create a notification email

Marketplace: Newsagency

This idea is great but publishers have to agree or commit to structure process. And assure their system can have the stop/start input from POS software. And this will add complexity onto development and communication between newsagents, publishers and POS

Time Estimate: 15 days   Budget Cost: $15,000 

When scanning returns out for subagents is it possible to get a total at the end of each individual subagent, of the number of publications scanned. This enables you to do a quick check of the number of titles scanned versus the number of titles on the returns sheet as the first step in checking that the returns are correct. If the numbers are the same chances are they were entered correctly. If the numbers are different then you know that something is wrong in what was entered.

Eg if the sub agent has 2 new idea and 3 tv week on the form but the number of publications entered on the computer is 6 then you know that something has been entered incorrectly.

Marketplace: Newsagency

Nil

Time Estimate: 2-3 days   Budget Cost: $3,000 

At the moment we can create Discount Profiles for customers which operate as a discount off the set price for product departments/categories. Could we please have the option of setting the prices for a Discount Profile as a set mark up per department/category instead. This would be beneficial for our Officesmart customers and allow us to invoice them through the Point of Sale screen in the shop rather than the Customer Invoice Maintenance area using the Trade Price. It would also ensure that we will receive the correct margin for customers on that discount profile no matter what we do to the shelf price, eg mark downs etc.

Marketplace: Newsagency

This idea is good but will add complexity into the existing discount profile within Retailer. The will require extra development and testing time to develop.

Time Estimate: 7 days   Budget Cost: $7,000 

We have a delivery round, shop and subagents.  One of the handier tools in retailer is the subagent spreadsheet with its various parameters/settings.  It would be great to have the shop included on the spreadsheet, just like the subagents.  Yes i know there are various reports on the shop to get the same info BUT it is handy to scroll through the 30 or so subagents noting , marking supply adjustments with the shop on the same display.  paul wade murray lands newsagency 08 8532 4122

Marketplace: Newsagency

Nil

Time Estimate: 5 days   Budget Cost: $5,000 

Heres a challenge. You may have had this suggestion before but thought I would put up anyway.

Price updating

If there was a way to put the price up with a set margin by category and actual cost value

i.e Anything below $1 in cost can have 120% markup where as anything from $1 to $5 cost has a markup of 90% in the stationery category.

In other words a selectable price range and category generic price update.

 

 

Marketplace: Newsagency

Good idea

Time Estimate: 5 days   Budget Cost: $5,000 

For Bussiness customers we often get a situation where they comein, order some stock, pay for it even if we don't have it on the shelf and then leave. We need a simple process where the girls on the POS can place the stock on order, accept tha payment and then have it all logged against the customer. Nothing available right now does it simply and quickly. a system similar to a putaway would be good as in that event it would also highlight to us who the stock is for when it arrives.

Marketplace: Newsagency

Nil

Time Estimate: 10 days   Budget Cost: $10,000 

The system allows you to NOT REDDEM points on discounted items, it should also allow you to NOT EARN points on discounted items.

My first day today using loyalty program and I have come across a problem.

A customer wants to buy something, we have worked out a good price for him previusly and he wants to put it onto Lay-By. Because this is a substantial discount I don't want him to earn loyalty points as well as this makes the effective discount much bigger. I do however want other customers to earn loyalty points on lay-by's for full priced items.

There should be an option in loyalty to not allow customers to earn loyalty points on discounted items.

 

Marketplace: Jeweller

Nil

Time Estimate: 10 days   Budget Cost: $10,000 

When I want to reprint a subagent statement (subagent statements: View PDF,) I have to spend half my day searching for the past statement I am chasing due to the sheer number of subagents being assigned a random number following the week ending date. Could you please change the system so that the subagent filename is linked to the subagent name rather than a random number. This would be alot more helpful!!!

Marketplace: General

Nil

Time Estimate: 3 days   Budget Cost: $3,000 

In the most recent upgrade I did to my system the reconciliation process for EFTPOS and Credit/Debit card receipts changed from chronological/transactional to being grouped by card type eg. all Visa cards listed together on the report. 

Can you please put it back to the way it was as the grouping change has added substantial time to reconciling each days reports.

 

Thanks

David.

Marketplace: General

Nil

Time Estimate: 2 days   Budget Cost: $2,000 

I find that the many reports that Retailer gives you are difficult to extract useful information out of because you are just looking at loads numbers in rows and colums.

Using graphs and charts would allow us to see the information in reports graphically as well as numerically - makes decision making about stock levels and sales on a broad scale easier.

Marketplace: General

This can be tricky as Retailer consists large amount of reports. We would need to apply chart/graph onto each report can be time consuming. Estimated time for only sales report

Time Estimate: 3-4 days   Budget Cost: $4,500 

Wouldn't it be great if you could build your own report?

You could select the fields you want from a drop-down list, specify column width, date range, and voila, all the info you ever wanted in a report, laid out the way you want!

It would stop everybody nagging Tower for changes to reports once and for all.

Think about it!

 

Marketplace: General

This suggestion is always on our thought but due to complexity and significant development time require.

Time Estimate: 20 days   Budget Cost: $20,000 

May I suggest that when using the No Sale facility through the point of sale, money taken from till to safe is automatically added back into banking at End of Shift.  Presently if you transfer money from any of the available options it does not account for it in the Banking Summary at end of day.  It seems pointless to have to add the money back to till.  Obviously if the money is not transfered from till to bank immediately, it still needs to be banked that day.

Thanks

Marketplace: General

Is it possible to have the shop name removed from the shelf labels?  The name is irrelevant and only clutters the label.  In some cases it distorts other descriptions and looks very unprofessional.  I can understand the shop name printing on barcode labels as they leave the store but not for shelf labels.

Thanks

Marketplace: General

You can't reprint a Gift Voucher. If a Gift Voucher is lost, you can't do a negative Gift Voucher then a positive Gift Voucher and accurately track them. This actually allows you to print TWO identical vouchers from the system without it effecting the daily takings figures. You can't give away a Gift Voucher. It doesn't allow you to discount them.

Marketplace: General

Discounting a gift voucher is not appropriate as it is a method of payment - you can discount at the time the voucher is redeemed. The other changes are simple.

Time Estimate: 3 days (without the discounting request)   Budget Cost: $3,000 

Allocate a sequence number to each delivery customer to enable staff to locate the cutomer in the Run. This would enable easy stop/start management of the run

Marketplace: Newsagency

The system offers this facility already through a stops / starts report and through printing of changed run lists. To introduce a new approach for sequencing runs would require structural change to run management.

Time Estimate: 10 days.   Budget Cost: $10,000 

Currently if we modify the "points per $ spent" or "points required for each $ spent" or move products between departments with different points values then this affects all past purchases made by loyalty customers.

The balances of loyalty customers change without them processing a transaction. Loyalty customers do notice when changes are made which leads to skepticism of the program.

We would prefer to tweak our loyalty programs with out effecting past transactions. Our loyatly software needs to be able to evolve with the business.

 

Marketplace: Newsagency

Nil

Time Estimate: 2 days   Budget Cost: $2,000 

It would be very handy to be able to select the general debtors report by account category as we run a number of categories to suit our business requirements i.e. wholesale cigarette customers

Marketplace: Newsagency

Nil

Time Estimate: 2 days   Budget Cost: $2,000 

Currently if a stock item's total quantity is split over multiple invoices and each seperate quantity is less than the toal subagent orders then retailer automatically reduces random subagents.

Are we able to have a screen to pop up to prompt us if we would like retailer to automatically adjust this. at the moment it requires our early morning staff to be especially cautious when arriving stock with subagent orders

Marketplace: Newsagency

Nil

Time Estimate: 5 days   Budget Cost: $5,000 

When a person comes to exchange a gift, we never know what the actual price paid was.

It would be great if we could have the option to print a gift docket for exchange - this would show all the details without the retail prices. If the person who received the gift came back to exchange something, simply scan that docket and all the prices paid etc.. will show up on the screen. This way we can allow the customer the correct amount off the item they are exchanging.

Marketplace: Jeweller

Nil

Time Estimate: 6 days   Budget Cost: $6,000 

End of Shift, Banking Summary Shop Copy

Can we have the payment Types grouped by type instead of by time.

It is much quicker to check payments off particularly cheques

Marketplace: Newsagency

Nil

Time Estimate: 2 days   Budget Cost: $2,000 

Is it possible to link suppliers so that in the case of direct merchandising by manufacturers such as UHU/Bostick?Pentel etc. who charge through GNS or LDC, we can process their deliveries against their originalinvoice/delivery docket with turnover fees added and later match them to the charging invoice from the billing supplier (ie GNS).

 

Marketplace: General

Nil

Time Estimate: 8 days   Budget Cost: $8,000 

We need a report that shows ALL Stock Movements for a specific Stock Item.  It is a basic requirement for Stock Control. 

This would be an extremely powerful report, making it simple to find out why that Stock Item's On Hand figures don't match the database!

This report would include all transactions that changes the Quantity On Hand figure.    With a selectable Date range, it would display in date order, and would include all "Adjust QOHs, Stocktakes, Sales/Receipts/Credits, Arrivals/Returns".   

We could then see the changes in the order they occurred, making it simple to backtrack through the Item's history.   If it displayed Orders too, it could replace half of the reports I have to use now!

Marketplace: General

Deleted titles from distributors are "reintroduced" far too often. I would like to see some control put in place to stop this.

Marketplace: General

It would be good to have a stock tracking function just like a traditional stock card especially for magazines. If the ALT T function could be more elaborate such that when a title is looked up it should include all incoming and outgoings datewise including subagent deliveries and returns. This is helpful when titles which have limited quantities are to be tracked. WHen you ALT T a title it shows arrival and sales on a diffrent screen and does not show how many were given to subagents. All this should be on one screen. This is also very helpful when we stock out we can try and get back magazines from sub agents instead of getting directly. Thanks

Marketplace: Newsagency

Nil

Time Estimate: 2 days   Budget Cost: $2,000 

 

Would it be possible to include the supplier stock code on the Special Customer Order Report?

Marketplace: Jeweller

Nil

Time Estimate: 1/2 day   Budget Cost: $500 

It would be great if when checking the stock maintenance, special customer orders, if you could go between the two screens by minimizing them.  At the moment, you have to close one to get to the other.  We need to write notes about various customers while checking the order system and its a pain having to keep closing and opening each screen. Thanks!

Marketplace: Jeweller

Good idea

Time Estimate: 2 days   Budget Cost: $2,000 

Currently  All No Sales are listed individually on the end of shift report by time & staff member on the End of Shift Report printed on the receipt printer.Can you please include discounts detailed the same way ie time, staff member, amount on the End of Day report. 

Marketplace: Gift Shop

For improved readability, can the advice sheets print type in solid black rather than a tint of black?

Marketplace: Newsagency

This idea is relatively expensive, as the advice sheet is create in individual publisher, therefore it is time consuming to convert all advice sheet. But may i suggest you can improve your printing preference to make it darker when printing advice sheet.

Time Estimate: 10 days   Budget Cost: $5,000 

We would like to have the customer loyalty report looked at, so that you can extract information about customers e.g. a list of customers who have over 100 loyalty points or any amount that we request and a date range with that data.  At present, you get a list for the entire loyalty club members, which is 300 pages long.  It is hard to export and time consuming.  It would be much easier to be able to get a list of certain customers without the whole lot coming up and having to go through each individually.  Thanks  Maria

Marketplace: Jeweller

Nil

Time Estimate: 1 day   Budget Cost: $1,000 

On the subagent details page there needs to be a little box you tick with the question next to it "print subagent dockets". If there is no tick there then the subagent does not appear on your list when you go to print dockets

Marketplace: Newsagency

Nil

Time Estimate: 1 day   Budget Cost: $1,000 

We would like to be able to do order maintenance across multi store via Quantity on Hand and also sales based re-ordering.

It would also be helpful if we can set certain suppliers to be ordered as separate accounts and other to treat as one account for all stores.

 

Marketplace: Gift Shop

This is good, but due to complexity of the setting up. This require proper specification to allow this feature to happen.

Time Estimate: 8 days   Budget Cost: $8,000 

We have a gift shop and most of our items have a bin location. Our last POS had a designated bin location upon entering stock and a stocktake report also printed the bin location (which is necessary when stocktaking items that have a stockroom location). At the moment we using an unused field to enter the bin location  which then shows up on the POS screen. However, the stocktake report does not have a bin location which is proving to be very frustrating and inefficient when stocktaking.

Marketplace: General

Nil

Time Estimate: 5 days   Budget Cost: $5,000 

The existing POS screen layouts are all relatively rigid in their design, with only a few layouts to choose from and further customization is limited to button/drop down links. It would be great to have a fully customizable POS screen where all part of the POS screen could be changed, moved, resized and linked to either a function, product or menu.

This would help improve sale times, reduce mistakes and allow for flexibility to meet the individual needs of each retailer.

Marketplace: General

Changes for POS screen has been on development radar. But due to complexity of POS screen it is inflexible to make any change. Therefore the development time is lengthy. We would review this area and possible to re-develop POS screen in more flexible way.

Time Estimate: 20 days   Budget Cost: $20,000 

If you could look at making the book info page (ie the new one that shows the details of the title) available through the ALT-T function (something we use a lot) then that would be great.

Marketplace: Newsagency

We like this idea.

Time Estimate: 1 days   Budget Cost: $1,000 

It would be great if when you put a start in for a cust that you could do a stop at the same screen like you can do with the stop screen. Also when a stop or start is put in for a customer it would be good if next to the stop start displayed it has the initial of the person who did that stop or start.

Marketplace: Newsagency

Nil

Time Estimate: 2 days   Budget Cost: $2000 

it would be great if the payment points could do QTY changes and also add new orders.

Marketplace: Newsagency

This idea will add complexity to the pay point usage and main store. If you allow pay point to add/alter order, you will be giving access to runlist arrangement, and customer order. What happen if pay point accidentally delete existing order and mess up you runlist.

Time Estimate: 5 days   Budget Cost: $5,000 

There should be more options to adjust barcode settings. We are a distributor and we do not want our company name on our barcodes which we are putting on our customer products.

 

Marketplace: Gift Shop

Nil

Time Estimate: 2 days   Budget Cost: $2,000 

Unsent Putaway backorders for the three major magazine distributors currently have to be printed from the Putaway Management Screen and either entered manually on the distributors website or faxed (although this method has stopped with both Gordon & Gotch and Network Services).

Marketplace: Newsagency

This will require significant amount of time for planning, designing and development of software. Its involve the 3 major distributor as well which could be hard to start the communication.

Time Estimate: 25 days   Budget Cost: $25,000 

Currently the only labels formatted for the runs are Avery L7160. I would like to be able to print on a selection of labels, not just L7160. The reason is the cost of the current size labels and if by chance you do run out, you can change to a differant label.

Marketplace: Newsagency

This can be tricky as label often come in different layout depend on brand. To tackle this we would propose feature that allow user customization.

Time Estimate: 18 day   Budget Cost: $18,000 

We would like to be able to access all reports for all stores from Head Office without having to move to a different location.

Marketplace: General

During Order-by-Sale process, we usually count a small stocktake for the existing stock, and have a most current QOH (Quality on hand) figure.

It is a best time to update the QOH in Tower System. Please modify the order form so that we can change QOH at the same time we enter the order Qty.

MENU-->STOCK MAINTANENCE -->ORDER BY SALES

Marketplace: General

The POS screen currently overlaps the sidebar in Windows Vista and Windows 7. It would be helpful to have the ability to maximise the POS screen window so it does not hide behind the sidebar (when it is fixed - ie "on top of other windows").

Marketplace: General

We need to research on possiblity to hide the Window Sidebar. And thsi will mean Retailer screen will always be on top of sidebar. This can be difficult to just set POS screen on top of sidebar only.

Time Estimate: 3 days   Budget Cost: $3,000 

When importing a invoice from a book supplier (in csv/excell file format) there is no facility to enter recall dates. The current method requires the file to be downloaded and then each item on the invoice can have a recall date applied to it - this is very time consuming. Could we either have a new column added to the supplier settings so that the recall dates can be entered into an excell spreadsheet before importing it, or at the very least can we have a recall date applied to an entire invoice rather than having to bring each item up by the supplier code, which is usually the barcode, and then enter the recall date over and over and over again. 

Marketplace: General

Request to sort by Supplier Stock Code (SSC) in Supplier Stock Listing Report.

Currently, stock is sorted in alphabetical order based on stock description.

To assist in stock-takes and re-order of product, the ability to group and sort product by Supplier Stock Code (SSC) would assist greatly by reducing dramatically the re-sorting of product, manually, for presentation to suppliers when ordering items from a particular 'Range of products'. This would save hours of work and reduces errors.

Also, the FULL Retail Price would be of more benefit rather than Ex-GST price!

 

 

Marketplace: General

Allow the gift voucher to be opened in MS Word so we can customise the look (eg: logo, images, layout etc…) and / or allow us to type a message from the customer to the person who this gift voucher is for.

Marketplace: General

This change will add complexity to gift voucher and will force users to have MS word or any compatible program to support the editing. Therefore this will be expensive to implement.

Time Estimate: 5 days   Budget Cost: $5000 

We have had a request from one client to create an Electronic Invoice (either a SubAgent account or a customers account) for thier McDonalds Account.

If this is not created you will need to enter in your invoice using thier on line form.

We have added our own idea here to get your view if this is a change you would that you feel is worthwhile investment of your support fees.

Marketplace: Towersystems

Nil

Time Estimate: 5 days   Budget Cost: $5,000 

a short cut key from POS screen to load the "special customer orders" function would save excess clicking

 

Marketplace: Newsagency

Good thought

Time Estimate: 1/2 day   Budget Cost: $500 

There is currently a limit of 80 characters on the long description. We use this description for invoicing. With antique and vintage jewellery a longer description is sometimes desirable. We would like this to be extended to 120 characters.

Marketplace: General

Due to reporting and receipt layout this will requires additional development time

Time Estimate: 3 days   Budget Cost: $3,000 

is it possible to move the GST Paid and the amount columns further across to the right so that the item descriptions are longer and arent cut off with a5 statements.

ie: i have my ink cartridges setup as "inkjet cart HP #21" get shortened to "inkjet cart" and for business who put multiple cartridges on their account, they are unable to distinguish the different ones on the statements. for home delivery customers, daily telegraph gets cut do "daily"

also for subscription home delivery customers, it would be good if the statements showed what their current supscription is ie "DT @ $6.95 weekly"

 

Marketplace: Newsagency

This may be tricky. Due to the A4 and A5 statement share the same layout. Recommendation is to print all business account in A4 layout.

Time Estimate: 4 days   Budget Cost: $4,000 

If a customer purchases items that do not earn loyalty points, the docket should not show "points accrued 0"

Marketplace: Jeweller

Nil

Time Estimate: 2 days   Budget Cost: $2,000 

If you have put a dot in don't charge on the subagent details page then that subagent need not appear on the list when doing subagent statements.

Marketplace: Newsagency

Nil

Time Estimate: 1 day   Budget Cost: $1,000 

We would like to be able create Sub Agent Orders forward, that is after generating but before billing we often need to create a "Non Standing" order for the following week.

Marketplace: Newsagency